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3330 Oak Lawn Ave, Dallas, TX, 75219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 6:30 a.m. to 7:00 p.m. | |
| Sun | 6:30 a.m. to 7:00 p.m. |
Absolute waste of $20 which got me a chocolate croissant and a matcha latte that turned out to be just milk and chocolate syrup(we think). We ordered 3 drinks and all 3 were undrinkable. Of course they asked for a tip up front. So why did I tip you when all the drinks were wrong or disgusting? Stop asking for tips prior to giving service. This place is absolute hype! Waste of time and money! Don't drink the kool aid! Oh and they were out of whole milk! Really?
The food and drinks are amazing! They really are, I probably would get my coffee cheaper if I didn't use DoorDash all week but after my first in person interaction I promised I'd never return since the service was so awful. Sincerely this review isn't about the product or quality it's about the service. Staff was rude, no one welcomed customers when they entered, I felt rushed while ordering. For it to be a fast paced work environment the staff looked irritated and annoyed like they don't want to be there or help. It's i... read more
Business response:
Hi Alicia! We truly apologize for the less than la la experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. - With love, la la
Not the nicest of baristas in the area. A man unlocked the door, after looking at me with contempt, but did not open the door for me. He greeted me with a tepid "good morning."
Business response:
Hi Nancy! We truly apologize for the less than la la experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. - With love, la la
The girl who took our order was very rude but I wasn't able to grab her name. She's all laughs and smiles with her coworkers and other customers but for some reason the minute my husband and I walked up to the counter she was so rude. I wanted a large coffee but she entered a small and didn't ask if I wanted it hot or iced but thankfully I let her know I wanted it iced. She had glasses was wearing a green top today and hair pinned up with a claw clip. I know this is a cafe with literally "kind" in the name and she was not ki... read more
Business response:
Hi Lia! Sorry to hear about your experience! Please check your DMs so we can make this right. Thanks for sharing your feedback! with love, la la
Heard a lot of hype about this place but was left underwhelmed. Their whole brand is based off of kindness, etc. But their staff did not offer even a hello or welcome. It was not busy we were the only ones in line... My husband got a pumpkin spice latte and I got the butterfly Matcha which I was excited about. Unfortunately I barely tasted the matcha and it was bland and watery. I also didn't know that it didn't come sweetened. So it would of been nice if the barista had told me that since it was just literally me and my hus... read more
Business response:
Hi Audrey! We truly apologize for the less than La La experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. We love you! - La La Land
I come here quite often on my way to work. I was absolutely disgusted when I saw two workers SNIFF my drink before putting it on the counter for me to take. Thats extremely unsanitary and especially bothered me considering I'm a MAJOR germaphobe. I fear this location might need to have their workers re train.
Business response:
Hi Natalie! We truly apologize for the less than La La experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. Love you! - La La Land
Did not listen to anything I said regarding the order. I asked for a cold brew without ice and got iced coffee with a different milk, and my friend got a latte with a completely different type of milk than what she asked for. We even clarified the order on the screen. Otherwise clean and nice shop. Just overpriced for incorrect drinks
Business response:
Hi Emily! We truly apologize for the less than La La experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. We love you!
I tried La La Land for the first time yesterday morning at around 9am, the gal at the register was kind and sweet! My coffee was amazing and the avocado toast was the best I've ever had! However, I mistakenly grabbed a coffee that said "Lexi" not remembering if I had told the gal at the front my full name "Alexis" or my nickname, and it was the exact same thing I ordered. I went to take the coffee back to the to go area and apologized to the man who was waiting for it. The lady at the to go station said "that's why I specifi... read more
I'm a pretty avid matcha drinker and have heard good things so I was excited to try a drink from here. The barista only knew about lattes and wasn't super helpful when I was trying to decide between matcha lattes. The biggest factors preventing this from being a 1 star rating is that I liked the music a lot and vibe of the coffee shop as it seems like a fun place to chat and because the cup and straw for the drink were quite cute. I got a regular iced french toast matcha latte which would have maple, cinnamon, milk, and matc... read more
Business response:
Hi Friend! We truly apologize for this less than La La experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right! - With love, La La Land
La La Land has a 4.4 star rating with 1,030 reviews.
La La Land is open now. It will close at 7:00 p.m.