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4850 W John Carpenter Fwy, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Forced to stay overbecause of American Airlines Everything Nothing
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas DFW Airport North. It is always a pleasure to receive positive feedback. I am particularly pleased that you had a great stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Man... read more
Terrible No water,no slippers, no toothbrush,breakfast suck Good location
Business response:
Thank you for posting a candid feedback from your recent stay with us. I was concerned that to see that you were not impressed with our property particularly with the amenities of the hotel as well as the breakfast quality. We always aim to provide an exceptional stay for all of our guests that is why I regret to see that you did not have a great experience. I would like to apologize for any inconvenience these issues may have cause you during you stay. Rest assured, you comments will be shared with our management team to pr... read more
disappointed Comfort : Hard bed and pillows, low water pressure in shower. Shuttle service: I called the property when I arrived and proceeded to wait 1/2 hr for a shuttle. Integer came. I called again only to wait another 1/2 hr. I finally took a taxi. Finally, There are no restaurants in the hotel or near by, so you need a car. Room was clean, spacious, nice towels, no odour
Business response:
Thank you for posting a candid feedback from your recent stay with us. I was concerned that to see that you were not impressed with our property particularly with the cleanliness of the hotel as well as the condition of the room, mattress and pillows. We always aim to provide an exceptional stay for all of our guests that is why I regret to see that you did not have a great experience. I would like to apologize for any inconvenience these issues may have cause you during you stay. Rest assured, you comments will be shared wi... read more
Very Poor Questioned the manager why I was charged twice on my credit card when I persisted the issue I was asked to leave the property. My mother had to call and smooth things over .it took 4 days before the charges were reversed. My vehicle got broke into and I asked if they could look at the cameras and they said there was nothing they could do untilk Monday when the manager got back. Staff were very rude
Business response:
Thank you for posting a candid feedback from your recent stay with us. I was concerned that to see that you were not impressed with our property particularly with your billing issue at the hotel. We always aim to provide an exceptional stay for all of our guests that is why I regret to see that you did not have a great experience. I would like to apologize for any inconvenience these issues may have cause you during you stay. Rest assured, you comments will be shared with our management team to property address your concerns... read more
Water leak and horrible stay Leak in room from floor above. Water leaked onto bed all night and woke up to clothes soaking wet. We were there due to flight cancelation so had no bags or essentials. Girl at desk in morning helped but manager never called after like they said they would. Staff that morning helped with our issues promptly.
Late night disaster I waited an hour for the airport shuttle. I called multiple times and was told it is on the way. I ended up paying for an Uber instead. It is close to the airport
Fair
I had hoped for better The bed sheets had bloody dry boogers and mucus on them. Somebody had clearly smoked in the room and the tub was so DISGUSTING that we ended up not being able to shower. The location to the event I was attending.
Poor Room was next to the highway very loud and every time the heating unit came on it was so so loud. Was not able to sleep at all. The room was very clean and close to the airport . Make sure to ask for a courtyard room. If you want to sleep
La Quinta Inn & Suites Dallas DFW Airport North has a 4 star rating with 9,861 reviews.
La Quinta Inn & Suites Dallas DFW Airport North is closed now. It will open tomorrow at 12:00 p.m.