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La Quinta Inn & Suites Houston Humble Atascocita
- Hospitality
- Humble, TX
About this business
Location details
6909 Atascocita Road, Humble, TX, 77346, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Incomoda el personal no es amable en lo absoluto
Business response:
Dear Juan, Thank you kindly for your feedback. I have discussed your comments with my team, and we truly regret that we fell short of our service standards during your stay. Sincerely, Minal P. | Director of Operations
HOT in Humble The AC didn't really work in the room, and in Texas you need AC. It was miserably hot at night. The hotel was in a great location around plenty of restaurants, and Walmart was right around the corner for those who needed to pick up last minute items.
Business response:
Dear Chanell, Thank you for taking the time to share about your recent experience with us. The shortcomings you experienced are not typical of our business practice, and definitely not part of the experience we want our guest’s to have. Your comments have been forwarded to the appropriate teams for immediate resolution. We appreciate your loyalty to our hotel and hope you will continue choosing us for your future stays so we can show you a better time. Sincerely, Minal P. | Director of Operations
Fair
Disappointing Waking up in the middle of the night getting bit by bed bugs. Nice error…
Business response:
Dear Myron, Thank you for taking the time to share about your recent experience with us. The shortcomings you experienced are not typical of our business practice, and definitely not part of the experience we want our guest’s to have. Your comments have been forwarded to the appropriate teams for immediate resolution. We appreciate your loyalty to our hotel and hope you will continue choosing us for your future stays so we can show you a better time. Sincerely, Minal P. | Director of Operations
Overall the staff was friendly and they tried to accommodate us. A maintenance man is needed on weekends to switch out e The television didn’t work. The satellite equipment was horrible. My second night the front desk gave me another room and the tv worked fine but the a/c didn’t cool the room well. We couldn’t sleep because we were hot.. It was clean and the staff were friendly. The breakfast was amazing.
Business response:
Dear Washington, Thank you for taking the time to share about your recent experience with us. The shortcomings you experienced are not typical of our business practice, and definitely not part of the experience we want our guest’s to have. Your comments have been forwarded to the appropriate teams for immediate resolution. We appreciate your loyalty to our hotel and hope you will continue choosing us for your future stays so we can show you a better time. Sincerely, Minal P. | Director of Operations
It was close to where I had to be but will not stay there again as there are too many other hotels. We ran out of hot water and the staff was rude and we was yelled at when I asked if I could check in early. It was ok.
Business response:
Dear Steven, I am sorry to hear that your experience was anything less than perfect. I have shared your comments with my team to help them understand the impact of their words and actions on guest perceptions. Thank you for taking the time to share your thoughts. Sincerely, Minal P. | Director of Operations
Disappointing
Very Poor No hot water & hot tub not working Breakfast was excellent
Business response:
Dear Deborah, Thank you for taking the time to review your stay. We are happy to hear you enjoyed our complimentary breakfast. We do apologize for the issue we had with our hot water during your stay. It was an unfortunate occurrence. We greatly appreciate your understanding in the matter. We certainly hope to see you in the future for a much better time. Sincerely, Minal P. | Director of Operations
Bad the bathroom was dirty with urine on and still in the toilet. room was hot, pillow cases were dirty, it was a huge tare in the rug near bedroom easy to trip on didn’t eat breakfast
Frequently asked questions about La Quinta Inn & Suites Houston Humble Atascocita
How is La Quinta Inn & Suites Houston Humble Atascocita rated?
La Quinta Inn & Suites Houston Humble Atascocita has a 4.2 star rating with 2,153 reviews.
When is La Quinta Inn & Suites Houston Humble Atascocita open?
La Quinta Inn & Suites Houston Humble Atascocita is closed now. It will open tomorrow at 12:00 p.m.