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La Quinta Inn & Suites Houston Humble Atascocita
- Hospitality
- Humble, TX
About this business
Location details
6909 Atascocita Road, Humble, TX, 77346, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I’ve never had breakfast cooked in a crock pot so that was different One of the ladies in the housekeeping room rolled her eyes at us when we asked for pool towels. It was very hot in our room. Our fist room at throw up in the sink we called down to the front desk and they kindly gave us another room. The location was great. Basically in the middle of everything.
Business response:
Jasmine , Thank you for your review , I am glad we were conveniently located for your stay . This is not our standard business practice for employees to behave in such a fashion . We hope you will try us again in the future . Thank you ! Nickcole Pyle
It was a bed so we didn’t have to drive home. There was a dog fight on the second floor between a service dog and another dog. Someone deflated my right rear tire over night. Bed was not that comfortable, room needed updated. The staff was friendly and professional.
Business response:
Dear Scott, Thank you for taking the time to share your experience. We are sorry to hear your stay fell short anything of perfect. Your comments will be shared with our maintenance team to ensure that any updates/repairs are completed. We certainly hope you will provide us with the opportunity to better serve you in the future. Sincerely, Minal P. | Director of Operations
Bad I got a ear infection from the unclean pool they never cleaned my room or changed my towels or took out my trash.
Business response:
Pedro , Thank you for your review . We apologize that your stay was less than perfect . Our housekeepers clean every room or refresh daily . The only time housekeepers will skip your room is when guests display their do not disturb plaque on the door . Our pool company visits our property twice per week. We strive very hard to make each stay a great one . A unclean pool or no housekeeping is not part of our normal business practices . Again we apologize that your stay was less than perfect . We hope that you will give us a t... read more
Disappointing Hotel need improvements and pool. Very good.
Business response:
Thank you for taking the time to share about your recent experience with us. We hope you will try us again in the future ! Thank you , Nickcole Pyle Management Team
Well, could of been worse! The lady at the front desk was dry and not really inviting, the rooms had a stale smell, the couch in the room was absolutely nasty, pet hair all over it, stained and had a weird smell as well as the carpet. Even though there was a good variety of items all the bread/ pastries were cold like they had just came out the refrigerator from the day before. this location was close to home and was available, the bathroom was clean and nice variety of breakfast items , the coffee was good and nice variety ... read more
Business response:
Sharon , Thank you for your review . We are happy that you liked the breakfast and drink variety . We are sorry that you experienced an issue with your room .We have reached out to housekeeping to address issues you experienced . We do hope you will give us a try again in the future . Thank you , Nickcole Pyle Manage3ment Team
I felt dirty and unsafe staying at this establishment which is concerning given my actual home is 2 miles from this esta holes in our bathroom wall, dirty shower, one night the entire floor was engulfed in weed. I had young children with me so called the front desk to ask them to do something but they couldn’t identify where to smoke was coming from - because the entire hallway looked like a fire with all the weed smoke. the staff were kind
Business response:
Thank you for taking the time to share about your recent experience with us. The shortcomings you experienced are not typical of our business practice, and definitely not part of the experience we want our guest’s to have. Your comments have been forwarded to the appropriate teams for immediate resolution. We appreciate your loyalty to our hotel and hope you will continue choosing us for your future stays so we can show you a better time. Thank you for taking the time to complete a review regarding your recent stay at our ho... read more
It wasn't the worst but I definitely will not stay again. There was mold in the bathroom. Ceiling over shower peeling and look like there was water damage. The headboard was greasy and full of finger prints. I got some cleaner and cleaned it myself. When there is a big family make sure there are enough face towels to accommodate. Lobby was nice
Business response:
Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback. Your comments will be shared with our team and will serve as training material so we can continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Respectfully, Nickcole Pyle Management Team
It is a pet friendly hotel but the carpets smelled terrible and there was still trash in our room from the people before the cleanliness. the location was great!
Business response:
Diana , We apologize that you had an issue with your room . We have reached out to housekeeping to rectify any future issues . We hope that you will try us again in the future . Thank you , Nickcole Pyle Management Team
Not the best The food could of been better....The breakfast was ok except there was no flavor and found a hair in the potato's we all had cereal the following day. Also the room we was in we left early do to the strong odor in the room couldn't really determine if it was urine on the floor or just really moist and mildewy. The front desk lady tried to find another room but none available. Location was good. The staff was amazing.
Business response:
Dear Amy, Thank you for taking the time to share about your stay, this is certainly not the type of experience we aim to provide for our guests. Rest assured, our attendants are required to wear appropriate coverings to avoid any situations such as the one you faced. We have addressed all of the concerns you faced with the appropriate team members for correction. We certainly hope you will provide us with the opportunity to better serve you in the future. Sincerely, Minal P. | Director of Operations
Frequently asked questions about La Quinta Inn & Suites Houston Humble Atascocita
How is La Quinta Inn & Suites Houston Humble Atascocita rated?
La Quinta Inn & Suites Houston Humble Atascocita has a 4.2 star rating with 2,153 reviews.
When is La Quinta Inn & Suites Houston Humble Atascocita open?
La Quinta Inn & Suites Houston Humble Atascocita is closed now. It will open tomorrow at 12:00 p.m.