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La Quinta Inn & Suites Houston Humble Atascocita
- Hospitality
- Humble, TX
About this business
Location details
6909 Atascocita Road, Humble, TX, 77346, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I had higher expectations for this hotel The roach in my room and musty smell, when I approached the lady at the front desk all she said was that the roach must have came in with all the flooding in the area that it wasn’t a nasty roach but some other kind. The breakfast was mediocre wish there was more selections. I liked the bed and location
Never again. People next door kept us awake all night one night. Told front desk about it next day and ask to speak with management for 2 days and never got a response. Location
Business response:
Dear Debbie, We are sorry to hear this happened during your stay. It is always best to call the front desk as soon as you see something going wrong with your stay so that we could help you as soon as possible. We did talk with your husband on the day you checked out and we came to an agreement of the problem. We hope we see you on your next visit so we could make it better than the last and that we can help with any problem that occurs as quickly as possible. Thank you, Pratik R. | General Manager
Peaceful Breakfast was nasty- watery eggs gravy was nasty. Everything
Business response:
Dear Roy, Although your stay was overall positive, we are disappointed to hear that even one aspect of your stay was displeasing. Please accept our sincerest apologizes for not meeting all of your expectations. Your comments have been shared with our team so that corrections are made. We hope you will give us another chance to better your opinion in the near future. Sincerely, Pratik R. | General Manager
Very Poor
Will never stay at a La Quinta again. The pool was not available for 2 days. The elevator was broken for a day and we were on the 4th floor. The front desk told us breakfast would include bacon every other day but it never did in the week we stayed. We were told when we called before checking in that we could have a rollaway bed in our room, but at check-in were told it would be a fire hazard and were denied. The beds were comfortable.
Business response:
Dear Valued Guest, Thank you for taking the time to share about your experience at our hotel. Our sincere apologies for the shortcomings you faced during your stay. Your comments will be used to better train our staff knowledge and make property improvements. We hope to be your choice for lodging in the future to show you a much better stay. Thank you, Minal P. | Operations Director
Pleasant Terrible eggs, staff seemed unprepared for large groups at breakfast. Not enough stations such as: only 1 pan of meat, eggs, gravy etc. There was a line for both waffle machines because of large numbers of people for breakfast. One elevator is not adequate.
Business response:
Thank you for taking the time to share your feedback. Rest assured your comments will be shared with our team in order to improve our operation. I do hope you will choose our hotel again during your future travels. Thank you, Minal P. | Operations Director
Fair
We did not stay there as they didn’t have the correct room and weren’t willing to work with us at 11
Fair
Frequently asked questions about La Quinta Inn & Suites Houston Humble Atascocita
How is La Quinta Inn & Suites Houston Humble Atascocita rated?
La Quinta Inn & Suites Houston Humble Atascocita has a 4.2 star rating with 2,153 reviews.
When is La Quinta Inn & Suites Houston Humble Atascocita open?
La Quinta Inn & Suites Houston Humble Atascocita is closed now. It will open tomorrow at 12:00 p.m.