McConnell Automotive | Car Dealers in 3150 Dauphin St - Mobile AL - Reviews - Photos - Phone Number
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McConnell Automotive

4.7
129 reviews
(Car Dealers)
 3150 Dauphin St, Mobile, AL 36606

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(251) 476-4141

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5on Google, Aug 19, 2017
After spending thousands of dollars in a month on my Yukon Hybrid at other dealers and thinking it would ready for a road trip, my car broke down in Mobile. We had it towed to McConnell and they were the most helpful team of people we have seen in the car business. I talked to the service team and even the technician several times a day. They told me it was an electrical problem and they could clear the errors but that wouldn't mean it was actually fixed (which is what the other dealers did and i ended up stranded.) I value this integrity where they could have sold me anything and i probably would have broken down in another hundred miles. The technician was even talking with GM corporate to try to figure out what was wrong with my car. It wasn't going to be an easy fix so they offered to take it to auction for me or trade it in.
When we towed it in we were helped by Peggy in cars sales and test drove a few cars in case this happened. She was extremely helpful answering our questions and working throughout the week to get a good value for our trade in of a car that had problems. Eventually it just didn't work out since we were now a thousand miles away and i feel bad because of how helpful they were. If i was in Alabama there is no doubt i would go to McConnell to buy a car or have my car serviced.
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5on Google, Aug 19, 2017
These guys really listen and take time with the customer. My best experience ever within my auto purchasing history. Thanks for rolling out the red carpet. more »
5on Google, Aug 19, 2017
Peggy O'Brien at McConnell Automotive, in Mobile was extremely helpful and professional. She knew the vehicle and told me all the details. When I left I was completely set up online, and On Star. Also, Mr. Sean Alexander was also very professional, while at the same time very kind and caring about a particular need I shared with him. Over all it was a great experience from beginning to end. more »
5on BirdEye, Aug 09, 2017
Chris Hamberg provided excellent service and would highly recommend for next purchase more »
5on BirdEye, Aug 04, 2017
Surprisingly pleasant experience. Always a little nervous on a car shopping excursion. However, Chris Hamberg was delightful to work with. He knew the right car for me and was not the least bit pushy. Very helpful and knowledgable. Highly recommend him and McConnell. more »
5on Google, Aug 02, 2017
Peggy Obrien was so helpful with my lease purchase for my 2017 Encore.She had everything taken care of ! Thanks Peggy for making this process quick and easy!! more »
5on Google, Aug 01, 2017
I had a wonderful experience purchasing my new vehicle. Everyone was so nice and informative- I especially want to thank Bruce Helbig my salesman, Dan Byrd for setting everything up and John the financial wizard. I would recommend McConnell to everyone !!! more »
5on Google, Jul 31, 2017
Helpful and NOT pushy. Working withbthe team now to purchase a new vehicle more »
5on Google, Jul 26, 2017
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5on Google, Jul 26, 2017
The customer service was great! more »
5on Google, Jul 20, 2017
Peggy was our Sales Professional at McConnell Automotive. Peggy is Outstanding to work with, extremely knowledgeable, and a pleasure to do business with. I highly recommend Peggy and McConnell Automotive for your next vehicle purchase. An overall A++ Experience!! We will be back. Thank you, Peggy! more »
5on BirdEye, Jul 17, 2017
My wife and I purchased a new sierra 1500 from Peggy Obrien. Peggy made our experience the most pleasant we have had in 35 years of buying vehicles. more »
Business Response:
Mr. Joe, thank you guys for your kind words. We are actually thrilled that Peggy is a part of the McConnell Automotive family. She continues to be a fantastic representative for the company. Thank you also for the privilege of earning your business. Please feel free to contact us if we can ever be a help to you. McConnell Automotive Corp.
3on Google, Jul 07, 2017
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5on Google, Jul 07, 2017
Here from Indiana, they provided world class service. Professional service! Highly recommend! more »
5on Google, Jun 27, 2017
Peggy and Bryan helped out so much after my wife's other Buick was wrecked getting us back into a new quick and easy!!! more »
5on Google, Jun 25, 2017
My husband was in the market for an SUV to replace my 10-year-old Yukon. He called McConnell Automotive and Brian Gardner was extremely helpful and gave him a rundown of inventory, mentioning a specific Acadia that he believed fit the description of what I would like. That afternoon, we went to “look” at what Brian had mentioned. When we arrived, he had a new Acadia pulled to the front, keys in it, ready for a test drive. I was shocked when I saw the vehicle, because it was EXACTLY what I wanted to replace my Yukon, color, options, and all. We test drove it, and both Brian and another gentleman, Glen “Gump” McCown directed us out of the pouring rain where Glen went over all the options with me. Brian worked out a great deal with my husband, and I happily drove my new SUV home that night! The next day when I returned with our insurance information, Glen greeted me with the same friendly professional attitude and put me in a similar vehicle to drive for a few hours, while they “detailed” mine. That evening, Brian and Glen were waiting with my shiny, clean, ready to roll Acadia. Brian had everything for the final signing, and Glen went over each option in detail, specifically the hands free voice command center and its many controls. We left McConnell feeling very satisfied, knowledgeable, and extremely impressed with the incredible service we received throughout the process. If you are shopping for a vehicle, DO NOT hesitate to call McConnell Automotive and let Brian and Glen help you find one. You won't be sorry! more »
5on BirdEye, Jun 25, 2017
My husband was in the market for an SUV to replace my 10-year-old Yukon. He called McConnell Automotive and Brian Gardner was extremely helpful and gave him a rundown of inventory, mentioning a specific Acadia that he believed fit the description of what I would like. That afternoon, we went to “look” at what Brian had mentioned. When we arrived, he had a new Acadia pulled to the front, keys in it, ready for a test drive. I was shocked when I saw the vehicle, because it was EXACTLY what I wanted to replace my Yukon, color, options, and all. We test drove it, and both Brian and another gentleman, Glen “Gump” McCown directed us out of the pouring rain where Glen went over all the options with me. Brian worked out a great deal with my husband, and I happily drove my new SUV home that night! The next day when I returned with our insurance information, Glen greeted me with the same friendly professional attitude and put me in a similar vehicle to drive for a few hours, while they “detailed” mine. That evening, Brian and Glen were waiting with my shiny, clean, ready to roll Acadia. Brian had everything for the final signing, and Glen went over each option in detail, specifically the hands free voice command center and its many controls. We left McConnell feeling very satisfied, knowledgeable, and extremely impressed with the incredible service we received throughout the process. If you are shopping for a vehicle, DO NOT hesitate to call McConnell Automotive and let Brian and Glen help you find one. You will not be sorry. more »
5on BirdEye, Jun 23, 2017
While traveling home to Louisiana from vacation, our Acadia had a fuel injection problem. We were stranded. Gregg and the service department had us back on the road in less than 24 hours!!! Awesome service and superb employees!!! Kept our vacation from being a bad memory! If you are looking for a dealership, you couldn't do any better than McConnell. more »
Business Response:
Ms. Cindy, thank you so much for your kind comments; we are very happy to hear that you guys made it home ok--and enjoyed the rest of your vacation. If you are ever back in the area and need anything, don't hesitate to call; we are happy to help. Dan--Manager w/McConnell Automotive Corp.
5on Google, Jun 18, 2017
Went to McConnell looking for a car to lease. I couldn't say more great things about this dealership. They were easy to work with and hassle free. Peggy was very patient and easy available. I would recommend this to anyone looking for a car. more »
5on Google, Jun 11, 2017
Greatly appreciate how they helped my mom. So thankful for your good customer service. more »
Business Response:
Thank you for the kind review, Mr. Mcllwain; it was our privilege to help' your mother. Please call anytime if we can be of further service. ---McConnell Automotive Corp.
5on Google, Jun 06, 2017
Peggy and Baker make the car buying process as stress free as possible! more »
5on BirdEye, May 18, 2017
After viewing your web site, I went to McConnell Automotive where I was greeted by Peggy O'Brien. Her professional experience set me at ease and there wasn't any pressure by her in all of our talks. Because of her, she helped me in purchasing a new vehicle. more »
5on BirdEye, May 16, 2017
Dalton Dupre helped us get our Buick Enclave at a good price. He is a great asset to your company! Everyone we worked with was warm , welcoming and helpful. Thanks for a great buying experience. more »
5on BirdEye, May 09, 2017
Buying our second Acadia from McConnell was a great experience. Bruce helped us find just what we wanted and we felt we got a fair price. It was a pleasure to work with Bruce! more »
5on Google, May 04, 2017
It was a great. Peggy O'Brien was a tremendous help as she picked the Encore for me. McConnell has great people working there. I wouldn't buy/lease a car from any other dealership...Thank you Peggy for everything you did. more »
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McConnell Automotive has been a General Motors franchised dealership in Mobile, Al since 1955! It began three generations ago with Cadillac & Pontiac on St. Louis street and eventually moved to the current Dauphin St location in the 70's. McConnell has had the privilege of selling many other wonderful brands at the current Dauphin st location, to include Hyundai, Cadillac and most notably Mercedes-Benz. However, the store is now focused on its current Buick & GMC franchises. By combining GMC's professional grade quality and BUICK's unexpected luxury with their excellent pre-owned car department, McConnell Automotive is well positioned to meet and exceed customer expectations for generations to come! The friendly people at McConnell and the great selection of new and pre-owned inventory are huge factors in why it has been the #1 GMC dealer in Alabama for three straight years!more »

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4.7
129 reviews

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