McConnell Automotive | Car Dealers at 3150 Dauphin St - Mobile AL

McConnell Automotive

4.7
211 reviews
Car Dealers
 3150 Dauphin St, Mobile, AL 36606US

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All reviews summary

4.7
211 reviews
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5on Cargurus, Mar 20, 2018
Responded fast and was helpful more »
5on Cars.com, Mar 19, 2018
Customer
Very nice and informed personnel.
Facilities are very clean and user friendly.
more »
4on Cars.com, Mar 15, 2018
Owner
Thank you guys for the fast and friendly servise. The service manager needs to work on his people skills but other wise professional. Winston is a perfect GENTLEMAN...
more »
Business Response:
Thank you for choosing McConnell Buick GMC as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
3on Cargurus, Mar 10, 2018
We did purchase the car
BUT they were not efficient.... forgetting things
They were very interested in reminding us it was older and has no warranties
It is an Audi that we purchased
at a Buick dealership
The salesman was not familiar with how the vehicle operated....
more »
Business Response:
Ms. Anne, we are very sorry to hear that you had a disappointing purchase experience. It is definitely something the McConnell family has tried to provide their customers for more than 62 years now. I would like to briefly address the two concerns you brought up: firstly, while our consultants are only able to get the manufacturer-certifiedtraining on two makes--Buick and GMC, they definitely should learn enough about any models we sell, in order to help our buying customers get comfortable and confident with his/her new purchase. And if this did not occur, we failed, and we are truly sorry
5on Cars.com, Feb 26, 2018
Great experience
We purchased a used SUV last week. Easiest purchase ever. Terri Stringer was wonderful. She took care of all info over the phone, charged our credit card appropriately, had the
car prepared for pick-up, put all paper work in process and even kept in touch throughout the first week. more »
Business Response:
Joann, we are pleased you had an easy purchasing experience with Terri. Please don't hesitate to reach out if there's anything additional we can do for you!
5on Cargurus, Feb 10, 2018
Ended up buying the car that I went to look at. The people at McConnell, especially Terri, will go the extra mile for you. Great experience with them! more »
Business Response:
Caleb, thank you very much for your kind words and great review. And we definitely do agree; Teri has been a fantastic addition to the McConnell Automotive family--in particular, the care she takes with her customers. Thanks again; we are grateful for your business.
5on Cars.com, Jan 28, 2018
Superb Professional Repair Service
Great Service Dept Ask for Joe C.
Professional and common sense service recommendations
Your wife can have her car repairs without being sold the u
nnecessary repairs. more »
Business Response:
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care!
5on Cars.com, Jan 24, 2018
A quality dealership with no pressure
2nd car we've purchased from McConnell. They will be our first choice in future cars as well. Go see Peggy O'Brien!
more »
Business Response:
Congratulations on your new vehicle, Christian! We really appreciate your continued business with us and we look forward to seeing you again in the future!
5on BirdEye, Nov 30, 2017
Very easy buying experience with Peggy O'Brien and everyone else in the building for that matter. I drove from Gulfport MS to Mobile. It was worth the drive! Peggy was very knowledgable about the product and helped me find the perfect vehicle for my needs and wants. Financing was quick and painless. What a great experience.... Thank You! more »
5on Cargurus, Oct 07, 2017
Very helpful in responding fast to my questions.. more »
5on BirdEye, Aug 25, 2017
Thanks Peggy O'Brien for the great deal, evelyn and i enjoyed doing business with you..It's aways nice when you can work with professionals people. more »
5on BirdEye, Aug 09, 2017
Chris Hamberg provided excellent service and would highly recommend for next purchase more »
5on BirdEye, Aug 04, 2017
Surprisingly pleasant experience. Always a little nervous on a car shopping excursion. However, Chris Hamberg was delightful to work with. He knew the right car for me and was not the least bit pushy. Very helpful and knowledgable. Highly recommend him and McConnell. more »
5on BirdEye, Jul 17, 2017
My wife and I purchased a new sierra 1500 from Peggy Obrien. Peggy made our experience the most pleasant we have had in 35 years of buying vehicles. more »
Business Response:
Mr. Joe, thank you guys for your kind words. We are actually thrilled that Peggy is a part of the McConnell Automotive family. She continues to be a fantastic representative for the company. Thank you also for the privilege of earning your business. Please feel free to contact us if we can ever be a help to you. McConnell Automotive Corp.
5on BirdEye, Jun 25, 2017
My husband was in the market for an SUV to replace my 10-year-old Yukon. He called McConnell Automotive and Brian Gardner was extremely helpful and gave him a rundown of inventory, mentioning a specific Acadia that he believed fit the description of what I would like. That afternoon, we went to “look” at what Brian had mentioned. When we arrived, he had a new Acadia pulled to the front, keys in it, ready for a test drive. I was shocked when I saw the vehicle, because it was EXACTLY what I wanted to replace my Yukon, color, options, and all. We test drove it, and both Brian and another gentleman, Glen “Gump” McCown directed us out of the pouring rain where Glen went over all the options with me. Brian worked out a great deal with my husband, and I happily drove my new SUV home that night! The next day when I returned with our insurance information, Glen greeted me with the same friendly professional attitude and put me in a similar vehicle to drive for a few hours, while they “detailed” mine. That evening, Brian and Glen were waiting with my shiny, clean, ready to roll Acadia. Brian had everything for the final signing, and Glen went over each option in detail, specifically the hands free voice command center and its many controls. We left McConnell feeling very satisfied, knowledgeable, and extremely impressed with the incredible service we received throughout the process. If you are shopping for a vehicle, DO NOT hesitate to call McConnell Automotive and let Brian and Glen help you find one. You will not be sorry. more »
5on BirdEye, Jun 23, 2017
While traveling home to Louisiana from vacation, our Acadia had a fuel injection problem. We were stranded. Gregg and the service department had us back on the road in less than 24 hours!!! Awesome service and superb employees!!! Kept our vacation from being a bad memory! If you are looking for a dealership, you couldn't do any better than McConnell. more »
Business Response:
Ms. Cindy, thank you so much for your kind comments; we are very happy to hear that you guys made it home ok--and enjoyed the rest of your vacation. If you are ever back in the area and need anything, don't hesitate to call; we are happy to help. Dan--Manager w/McConnell Automotive Corp.
5on BirdEye, May 18, 2017
After viewing your web site, I went to McConnell Automotive where I was greeted by Peggy O'Brien. Her professional experience set me at ease and there wasn't any pressure by her in all of our talks. Because of her, she helped me in purchasing a new vehicle. more »
5on BirdEye, May 16, 2017
Dalton Dupre helped us get our Buick Enclave at a good price. He is a great asset to your company! Everyone we worked with was warm , welcoming and helpful. Thanks for a great buying experience. more »
5on BirdEye, May 09, 2017
Buying our second Acadia from McConnell was a great experience. Bruce helped us find just what we wanted and we felt we got a fair price. It was a pleasure to work with Bruce! more »
5on BirdEye, Apr 21, 2017
Great experience. Very helpful sales staff. more »
5on BirdEye, Apr 15, 2017
James Brown was the best car dealer I've ever had the pleasure of dealing with. He made my car buying experience awesome. I would definitely recommend his service to a friend. He has my business for life! more »
Business Response:
We thank you for your kind words, Ms. Kaila; we are frankly thrilled that James joined the McConnell Automotive family this past year. And thank you again for allowing us to earn your business. ---Dan, Business Development Director
on BirdEye, Mar 30, 2017
What a real stud dealership!!! more »
5on Dealerrater, Mar 13, 2017
We live in Louisiana and just had an incredible truck buying experience at McConnell Buick GMC in Mobile, AL. Skeptical about buying out-of-market, but James Brown did a fabulous job! We negotiated the price of the vehicle as well as the trade-in over the phone which lead to a quick, easy process, w/out any hassle! The dealership stood by their quote and didn't play games, which we greatly appreciate. Would definitely recommend James Brown in new car Sales @ the McConnell dealership in Mobile, AL. This experience has changed my option of buying a vehicle out-of-market. McConnell did it right! more »
4.8on Dealerrater, Mar 13, 2017
We live in Louisiana and just had an incredible truck buying experience at McConnell Buick GMC in Mobile, AL. Skeptical about buying out-of-market, but James Brown did a fabulous job! We negotiated the price of the vehicle as well as the trade-in over the phone which lead to a quick, easy process, w/out any hassle! The dealership stood by their quote and didn't play games, which we greatly appreciate. Would definitely recommend James Brown in new car Sales @ the McConnell dealership in Mobile, AL. This experience has changed my option of buying a vehicle out-of-market. McConnell did it right! more »
5on Cars.com, Mar 13, 2017
New Truck Purchase
We live in Louisiana and just had an incredible truck buying experience at McConnell Buick GMC in Mobile, AL. Skeptical about buying out-of-market, but James Brown did a fabul
ous job! We negotiated the price of the vehicle as well as the trade-in over the phone which lead to a quick, easy process, w/out any hassle! The dealership stood by their quote and didn't play games, which we greatly appreciate. Would definitely recommend James Brown in new car Sales @ the McConnell dealership in Mobile, AL. This experience has changed my option of buying a vehicle out of market. McConnell did it right! more »
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Google reviews summary

4.7
115 reviews
592
  
414
  
39
  
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3150 Dauphin St, Mobile, AL 36606
Car Dealers
Today 8:30 am - 7:00 pm

About

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McConnell Automotive has been a General Motors franchised dealership in Mobile, Al since 1955! It began three generations ago with Cadillac & Pontiac on St. Louis street and eventually moved to the current Dauphin St location in the 70's. McConnell has had the privilege of selling many other wonderful brands at the current Dauphin st location, to include Hyundai, Cadillac and most notably Mercedes-Benz. However, the store is now focused on its current Buick & GMC franchises. By combining GMC's professional grade quality and BUICK's unexpected luxury with their excellent pre-owned car department, McConnell Automotive is well positioned to meet and exceed customer expectations for generations to come! The friendly people at McConnell and the great selection of new and pre-owned inventory are huge factors in why it has been the #1 GMC dealer in Alabama for three straight years!more »

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