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Mercy Medical Center

3.3
  • Hospitals
  • Springfield, MA

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HealthcareHospitals

Location details

271 Carew St, Springfield, MA, 01104, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.3510 reviews
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Juno93's profile image
Juno93 
2 months ago

The inpatient doctors generally listen and do what they can do make you comfortable. They sometimes lack curiosity in figuring out what’s going on and do not get involved with social work discharge planning even if really needed. I have severe congestive heart failure and they kept writing I wasn’t in an exacerbation when I was and have been for months and am now being treated. For it over a week at MGH. The drs and PT will say need to go to skilled rehab while social work pushes a different agenda if they’re unable to eas... read more

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Harry Brent 
3 months ago

Mercy Medical Center provides exceptional healthcare services in a clean, modern, and well-equipped facility. The medical staff is highly professional, compassionate, and attentive, ensuring patients feel supported and informed throughout their care. With efficient procedures, clear communication, and a focus on patient comfort and safety, the center delivers a reliable and reassuring healthcare experience. Friendly staff, organized operations, and a welcoming environment make Mercy Medical Center a trusted choice for indivi... read more

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Gary Velthouse 
2 months ago

So my pcp retired and the space was rented out to Pulse something. These people are horrible. They don't answer the phones. I've been trying for about 3 months now to find out what this huge lump in my stomach is. They keep sending the ultrasound department the wrong orders. Either out of incompetence or over billing the ins. Wish I could find a new dr before I get real sick or die 

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Maria Albarran 
3 months ago

I waited 8 hours for a bed, and six care providers were sitting together, talking and laughing while sick patients were waiting. Most of the nurses are rude, and they don’t explain the plan of care. The nurses and doctor were sitting and scrolling on their phones. Where is the administration and the management in this hospital? Please do your job and supervise the teams. 

Amorette Worrell's profile image
Amorette Worrell 
6 months ago

“Dr.” Ruth Gordon has terrible bedside manner for an emergency doctor. Treated me terribly, with an attitude and very dismissive after being sent there by my primary care doctor which is also part of Trinity. She is the epitome of what is wrong with the medical field but obviously all that Trinity can afford. I was shocked she was even a doctor based on her sloppy appearance. Will happily dish out “migraine cocktails” for a 3/10 headache, but dismisses concerning symptoms (concerning enough for primary care to send me there)... read more

Frequently asked questions about Mercy Medical Center

How is Mercy Medical Center rated?

Mercy Medical Center has a 3.3 star rating with 510 reviews. 

When is Mercy Medical Center open?

Mercy Medical Center is open now. It will close tomorrow at 12:00 a.m.