Sara B. on BirdEye
2 years ago
05/21/2018, 09:00 AM
My children are safe, happy and well cared for at Minnieland.
It is said that more people tend to provide feedback or comments when the service is not up to par. I on the other hand have always believed that when amazing customer service or care is being provided that everyone should be aware of the service. It allows the person providing that service to realize that their efforts were appreciated and that they made the person on the receiving end feel good. I have been brining my four year old daughter to Minnieland Heathcote for three years and my 17 month old daughter since she was six weeks old. I have encountered such caring, intelligent, creative individuals at my Minnieland. They have nurtured my girls as if they were their own children. My girls are being intellectually challenged every day that they are there and are offered an array of activities to meet their developmental needs. A parents biggest fear is trusting someone to properly care for their child. Not once have I questioned my decision to have my girls at Minnieland Heathcote. They are safe, happy, well cared for, and intellectually stimulated every day. I had reservations when I had to bring my daughter at six weeks old. She was born almost two months early and was very fragile. I felt like a horrible mother for bringing her so soon. Diane Goolsby, the Director calmed my nerves (and wiped my tears), and was there for me through the turmoil I faced. She has been a great resource to me since I was a first time mom and always available if I ever had any questions. My daughter was officially diagnosed with Asthma and requires a nebulizer treatment when her Asthma acts up. Minnieland Heathcote will administer this medication for this potentially life threatening diagnosis. They allow me to continue to work without wondering every second of the day if my girls are okay. I am so honored to have met Diane and to be able to have my girls surrounded by such an amazing staff of teachers. They are all so kind and do an amazing job with my girls!!! I love Minnieland Heathcote!!! Thank you for putting my heart and mind at ease.