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Mistlin Honda
- Automotive
- Modesto, CA
About this business
Location details
4754 McHenry Ave, Modesto, CA, 95356, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Your service sucks never will buy cars from you guys again Modesto Toyota beats you up easly you guys only nice when trying to sell but after that bad service all around not recommend this place hopefully save someone else headaches stay away from mistlin Honda
I don’t leave reviews often but I feel this was bad enough and could possibly save someone $5000....I bought my Honda brand new from Mistlin in 2015 and have always brought my car for maintenance there. Overall I’ve had a pretty good experience that I know of. Until recently, they have now LOST what was going to be a life long customer in which I always referred everyone I know. I had my car towed in because I knew I ripped off my oil pan. I told them what had happened and they were gonna check it out. I get a call 2 days la... read more
RecommendedServicio eficiente en todos los aspectos amables me encanto yo lo recomiendo
It seemed as if my concern for my car was overlooked and I was given an excuse that made no sense just to dismiss my concern. This also made it seem as if they did not know what was going on with my car and just made an excuse.
Service department is a joke. Lied about how long it would take to do the repair. Wasted an hour driving up and now an hour to drive back. Shame on you.
Business response:
Sorry you feel that way Artie. Sometimes things take a bit more time than anticipated. Hopefully we can change your mind in the future.
I took my 2018 Civic with 35,000 miles in to Mistlin as my transmission was making a loud whining noise. Mistlin called me back and told me they heard nothing (this was a loud noise). I told them I would ride with a technician and point out the noise. I did and the technician agreed it was not supposed to make that noise. They refused to diagnose the problem instead they told me I had to pay for a transmission flush. I took my Civic to another dealership and they actually looked into the issue and found that the transmission... read more
Business response:
Hey Greg, Sorry you were unhappy with your visit. As communicated before, the suggested transmission flush was the proper first step for your original concern. If you have any questions feel free to reach out to us.
RecommendedGood service in service dept. Bad experience with shuttle service. waited 3 hrs but service was not provided. Shuttle driver busy with coffee. Even after enquiring service was not provided. . Suggestion- if you can't provide, please don't promice
Business response:
Glad your experience with service was good. Sorry to hear you had trouble with the shuttle, I will communicate the issue over to the service department and see what we can do to improve.
RecommendedI HAVE BEEN A CUSTOMER OF HONDA FOR MANY YEARS.THERE ARE NOT ENOUGH WORDS TO EXPRESS THE RELATIONSHIP I HAVE FOR THE STAFF THERE.WHAT I WILL EXPRESS IS THAT THEY ARE FAMILY AND THEY ALL ARE “A”,#1AWESOME.
Business response:
Rosa, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, Dennis Lanigan General Manager 209-549-5000
RecommendedI had bought a new car from Toyota for my wife, and it was the third car I had bought from them. After buying my pickup from Mistlin Honda, I will never buy another car from Toyota. With Toyota it was all about profit, with Honda it was all about Customer Services. Danny Coffman
Business response:
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Dennis Lanigan General Manager 209-549-5000
Frequently asked questions about Mistlin Honda
How is Mistlin Honda rated?
Mistlin Honda has a 4.5 star rating with 2,778 reviews.
When is Mistlin Honda open?
Mistlin Honda is open now. It will close at 8:00 p.m.