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Mistlin Honda
- Automotive
- Modesto, CA
About this business
Location details
4754 McHenry Ave, Modesto, CA, 95356, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Over 6 hours because the ‘brake machine’ kept breaking down. Consistently told “just another 1/2 hour”. Appointment at 7:30 took until 1:50 to complete. Appointment at 7:30 meant nothing as a car from Friday night was put ahead of me. I was scheduled by a Mistlin Service guy on Thursday, ahead of the Friday night car. Had it been explained to me that it was going to take a while due to equipment failure I might have rescheduled. I asked it they only had one ‘brake machine’. I was told there are two but they were afraid to tr... read more
Business response:
Thank you for providing us this feedback. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. I would like to speak with you about this issue so we can work together to make things right, so please contact me directly at your convenience. Sincerely, Dennis Lanigan General Manager 209-549-5000
RecommendedScheduled an appt at 1:45 got there early and car didn't even get serviced until I went to the service advisor and asked what was going on. We got there before a few people who had their car taken care of before ours. Ended up getting the car serviced and done at around 3:45pm. Maybe if I had scheduled an appointment in the morning hours the wait would of been different. I just don't know why it took that long for the vehicle to get serviced.
Business response:
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your timing feedback along to the team! Best, Dennis Lanigan General Manager 209-549-5000
Recommendedsevice was very good but website was not up to date. wrong times on oil change and repair start times. this made it hard to plan my schedule and hard on the folks trying to make up the time.
Business response:
Thank you for the great feedback, Mary! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again! Best, Dennis Lanigan General Manager 209-549-5000
RecommendedActual price a bit less than original quote and from my appointment time to when I drove away was under an hour, when I expected 90 minutes!
Business response:
Felicia, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Dennis Lanigan General Manager 209-549-5000
I purchased 2 Honda’s recently, 2018 Honda Civic Si and a 2018 Honda CR-V Touring. My issue is with the high end Honda CR-V Touring. I purchased the car do to it’s safety features, my wife commutes 60+ miles to work. My wife has been complaining about the display (stereo system) doing some unusual things such as going dark, display going bright then dim, display basically doing it’s own thing without the ability to control it. The Bluetooth connection is very poor, noisy and drops calls. The Service department has a Bulletin... read more
Business response:
John, we value the opportunity to learn of your experience here at Mistlin Honda. I would appreciate the opportunity to amend any issues. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Sincerely, Dennis Lanigan General Manager 209-549-5000
RecommendedHorrible dealership all backyard country boys that don’t show you country hospitality bad deals
Business response:
Joe, I'm truly sorry to hear about your recent visit. Our priority here at Mistlin Honda is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Dennis Lanigan General Manager 209-549-5000
On February 4th, 2019, I took my 2019 Honda Insight for a pre-arranged service appointment. I had made request for oil change and tire rotation. When I dropped my vehicle at the dealership, before walking into the service reception, I drew an X on the front driver side tire with a pen. I did it out of curiosity to see where this tire will end up. Less than an hour after I dropped the car, I was contacted by a service technician named, “Jason”, stating that Ac/Heat filter also needs to be replaced. I gave consent to additiona... read more
Business response:
We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Dennis Lanigan General Manager 209-549-5000
Dirty business moves! Check out my YELP review!!
We went to look at a car, and they told me that they couldn't tell me what my trade in value is unless I filled out a credit application. I'm not about to have my credit score affected by being run unless I know that they will give me a fair deal. I would never do business with a business like this.
Frequently asked questions about Mistlin Honda
How is Mistlin Honda rated?
Mistlin Honda has a 4.5 star rating with 2,778 reviews.
When is Mistlin Honda open?
Mistlin Honda is open now. It will close at 8:00 p.m.