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O-0026 - Oilstop Springfield, OR
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
In nearly 20 years of getting oil changes, I had the best oil change experience I have ever had, thanks to Robert! He took his time answering some questions I had and helping me with my car. He was very kind and knowledgable. Everyone there was very friendly and smiling. Excellent service (10/10) and worth every penny. I will be happy to return. Keep up the great work! Thanks again.
I keep coming back for the skilled techs, knowledgeable employees, and engaged management. I love the "cadence" of the techs. Reminds me of my son who is 15 years US Air Force. Keep up the great work. It's not cheap due to quality workmanship. But it IS a good value.
Customer service was fast, but the upselliing is INSAAAANE. Ive been upsold before, but there was a new product i "NEEDED" every 5 mins. I just wanted my oil changed.. if i'd said yes to everything offered, just would've spent WELL over $500! It was crazy. Felt very scammy, definitely overpriced. I will definitely NOT be a repeat customer :/
First time trying this establishment and I can say that my experience was very good. Wait was not very long. I appreciated the drink and the communication from my service rep. Julio. I understand that these establishments have to suggestive sell; therefore, I was not a big issue to me that Julio did so. But he was not pushy at all...said his piece and went on with the service after I said no. As long as all the other reps. are like Julio, I will keep this place on my list of oil change spots.
Absolutely the worst experience ever at this location. Sat for over 1.5 hrs watch cars that showed up 30 minutes after fly through while I sat and waited. Never going back. Zero customer service or sense ot what's actually going on. Assistant manager wasn't even paying attention. Did zero to help or even acknowledge they crap service. Customer for over 6 years. Will be telling everyone to NEVER give them business again .
They overfilled my oil by 2 quarts, causing problems which I won't get into here. I shared this with the manager who was professionally dismissive. I tried to contact corporate with no luck. I have to stop coming here sadly because I can't trust the staff anymore.
Pulled into this place for an oil change first timer.. man this place is the real deal!! They know what customer service means.. had me in n out super fast, the gentleman were super friendly offered me a beverage while I wait.. I will definitely be back
They were super quick and helpful. Loved that they offer a free drink while you wait. Prices were reasonable, and they didn't push too much when offering other services. As a woman, it's always nerve racking taking my car in somewhere and I felt comfortable, respected, and not like they were trying to con me (which I've had other places try to do...). I will 100% be back!
Love this place. The service is amazing. Very kind hard working considerate humble polite people. Never a long wait. Very attentive and they offer free drinks while you wait.
Frequently asked questions about O-0026 - Oilstop Springfield, OR
How is O-0026 - Oilstop Springfield, OR rated?
O-0026 - Oilstop Springfield, OR has a 4.6 star rating with 30,632 reviews.
When is O-0026 - Oilstop Springfield, OR open?
O-0026 - Oilstop Springfield, OR is closed now. It will open at 8:00 a.m.