Ousborne & Keller, DDS, PA | Dentists at 21 West Road - Towson MD - Reviews - Photos - Phone Number

Ousborne & Keller, DDS, PA

4.9
686 reviews
Dentists
 21 West Road, Suite 104, Towson, MD 21204US

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(410) 828-1177

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All reviews summary

4.9
686 reviews
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9 reviews have no rating
  • 433 reviews4.9
  • 139 reviews5.0
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5on Facebook, Jan 16, 2018
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Business Response:
Thank you for the Five Star rating!
5on Facebook, Dec 20, 2017
The front office staff were very kind and accommodating. Dr’s Keller and Ousborne listened thoughtfully to my concerns and were very thorough in their assessment of my daughter. more »
Business Response:
It was our pleasure to see Courtney. We're happy to handle all of Courtney's and your Family's dental needs.
5on Facebook, Dec 01, 2017
Great dental care for at least 30 years. They seem to be using the latest improvements in techniques. more »
Business Response:
Dr. Fambrough, Your longevity as a Patient speaks volumes! Thank you!
5on Facebook, Dec 01, 2017
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Business Response:
Thank you for the five stars! We enjoy seeing you Sylvia and miss you when you are in Maui!
5on BirdEye, Nov 20, 2017
Each visit is better than the last. You do the little things that enhance each experience. more »
Business Response:
Bruce, We enjoy seeing you. You have a way of spreading smiles!
5on Facebook, Nov 14, 2017
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5on Facebook, Oct 27, 2017
I have been a patient of Ousborne and Keller for 12 years and the care and clinical treatment is excellent. I have had a number of implant crowns and sometimes complex dental restorations with very good success. O&K are always open to questions and suggestions about my dental care. more »
Business Response:
Thank you Ray for your feedback. We always enjoy seeing you and spending time talking with you. We're happy to have you as part of our Ousborne and Keller Family!
on BirdEye, Oct 25, 2017
Good service as always good to have my new tooth there without any cracks in it and I hope it stays healthy for a long time all went well more »
Business Response:
Thank you Ms. B for your feedback. We always enjoy our time with you. You've been a loyal Patient for more than 40 years! That alone speaks volumes. Looking forward to many more.
5on Facebook, Oct 13, 2017
The best!! Great staff, superb service ... and delighted with the care i have been given more »
Business Response:
Mr. Bramwell, We always look forward to seeing your smiling face! Thank you for your kind words and we appreciate your feedback!
5on Facebook, Oct 10, 2017
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5on Facebook, Oct 09, 2017
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5on Facebook, Oct 04, 2017
The way dental service should be. From the staff to the dentist just top notch service. more »
Business Response:
Kim, It was our pleasure to meet you and get your feedback about your visit. We continuously strive to exceed our Patient's expectations. We are so thankful that Joan referred you to Our practice.
5on BirdEye, Oct 03, 2017
Nothing. It was a good experience. My new crown Is a perfect match. more »
Business Response:
So happy to hear about your positive experience, We enjoy seeing you!
on BirdEye, Sep 28, 2017
Dr Ousborne helped me out with an emergency procedure. He is the best. more »
Business Response:
Thank you Shirley! We are always here for you!
on BirdEye, Sep 27, 2017
Wonderful care. That's why I have stayed with this practice for close to 25 years. more »
Business Response:
Thank you for your loyalty for all these years! We truly enjoy seeing you!
5on BirdEye, Sep 22, 2017
Excellent! more »
5on BirdEye, Sep 22, 2017
Excellent! more »
Business Response:
Angela, So nice! Looking forward to seeing you soon!
5on BirdEye, Sep 21, 2017
I appreciate Osbourne & Keller making time to see me today to look at one of my molars after I bit down on a olive pit.

Thank You, Osbourne & Keller.
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Business Response:
Thank you Mike for choosing Ousborne and Keller to take care of you and your children for your dental care! We appreciate you also!
5on Facebook, Sep 19, 2017
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Business Response:
Always nice to see you Maggie!
5on BirdEye, Sep 15, 2017
Always available and excellent staff. more »
Business Response:
Thank you Janice for taking a few moments to sing our praises. We enjoy seeing you!
5on BirdEye, Sep 15, 2017
EXCELLENT!! EXCELLENT!! EXCELLENT!!!
I had an emergency and was seen right away by the dental hygienist, Kim, who performed the initial exam. The problem was accurately diagnosed and thoroug
hly explained by Dr. Ousborne, then given 36 hours to completely resolve before taking the next step. Amy called 36 hours later to make sure that I didn't need further treatment (which I didn't). What a team!!! I call this "excellence!"
Thank you
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Business Response:
Wow! Thank you Karen for sharing your opinion of us and our practice. We cherish Patients like you and are always here to help!
5on Facebook, Sep 13, 2017
I have been a patient here for many years and feel I am in good hands. One time, I awoke and found my front tooth had fallen out. Dr. Patrick Ousborne was on his way to a funeral but found the time to install a temporary front tooth. It was around Halloween and I really did look like a toothless witch! I was able to show my face in public with the temporary until a permanent one was fashioned. Staff is very pleasant and professional. more »
Business Response:
Thank you Mrs. Greenwald! We always enjoy seeing you and appreciate you making the long drive to see us!
5on Facebook, Sep 06, 2017
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5on BirdEye, Aug 24, 2017
Always a great experience...care and staff are professional and courteous. I trust I am getting the best dental care around! more »
Business Response:
Thank you Anita, We're happy to take care of you! We enjoy seeing you and a few of your family members also!!
on BirdEye, Aug 24, 2017
I do not know how to use Facebook or google.

I would rate you all (I.e. all aspects of your practice) as a 10 on a scale of 1 to 10 with 10 being the highest.
more »
Business Response:
Thank you Martha, We always look forward to seeing you. It's been almost 25 years!
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Google reviews summary

5.0
139 reviews
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21 West Road, Suite 104, Towson, MD 21204
Dentists
Today 8:00 am - 5:00 pm

About

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A TRUE FIVE STAR TOWSON DENTAL PRACTICE

TOWSON, MD DENTIST

THE PRACTICE OF DRS. ALBERT L. OUSBORNE, THOMAS C. KELLER AND PATRICK L. OUSBORNE

The dental practice of Ousborne and Keller has been exceeding patients’ expectations since 1964. We have earned a reputation for innovative smile care. Our dentists have been featured multiple times in Baltimore Magazine’s article ‘The Best Dentists as chosen by their Peers.’ At Ousborne and Keller, the question is not “how many patients have we treated?” but rather, “have we treated all of our patients in the finest way possible?”

There’s a good reason that Baltimore’s elite trust their smiles to Ousborne and Keller. First, forget everything you’ve ever experienced in a dental chair. Put it behind you. Here, you are not just another set of x-rays. Here, you are an individual with personal dental needs and wants to be discovered and fulfilled.

When you enter the office, you don’t have to figure out what to do or where to go. Someone is always there to greet you, offer you a cup of gourmet coffee or a selection of teas and a variety of fresh baked cookies. This concierge-styled approach helps to reinforce our desire for excellence and is undoubtedly, the overriding principle for this 5 star practice of distinction.

TRAINING AND EXPERIENCE…THAT’S A STEP ABOVE

Ousborne and Keller is a specialty practice that concentrates on prosthodontic and restorative care. Our doctors and hygienists have extra training and expertise in the creation of crowns and bridges, implants, esthetic procedures, and preventative continuing care. These services are the foundation for a beautiful smile and the very foundation of our reputation. At Ousborne and Keller, our practice is staffed by two Prosthodontists: Dr. Albert Ousborne, Jr. and Dr. Patrick Ousborne, and one General Dentist: Dr. Thomas Keller. All have exceptional education and extensive experience in cosmetic, crown and bridge, and implant dentistry.

Rest assured that our training never stops. Each year our dentists and clinical staff continue to perfect their talents, taking far more than the standard required hours of continuing education, to keep abreast of the latest, most effective procedures. Additionally, Ousborne and Keller annually host an informative and entertaining dental seminar, inviting our referring partners and colleagues to join us in learning the newest trends and technology as the future of dentistry is discovered.

WORKING AS A TEAM TOWARDS A COMMON GOAL…A MORE HEALTHY PERFECT SMILE

No dentist is an island. Your finest treatment requires teamwork. Creating the perfect smile for you means that we openly share ideas from one practitioner to another. We regularly hold practice meetings to discuss particularly intricate cases to ensure that your teeth, in conjunction with your overall health, receive the best possible care.
Furthermore, because of our commitment to our profession, we insist on the latest techniques and materials available. Our array of dental technology include such innovations as Intraoral cameras to offer an up-close look at your mouth, iTero™ digital impressions for crown and bridgework, Cerec for digital same visit, all ceramic crowns, Velscope for annual oral cancer screenings and Diagnodent Laserfor the early detection of cavities.

We have a team of three highly trained registered and certified dental hygienists talented in maintaining your healthy smile. We routinely perform oral cancer screenings, periodontal gum disease detection and blood pressure monitoring. At every hygiene visit, the hygienists check for disorders that affect your head, neck and mouth such as tooth decay, broken or fractured teeth and/or fillings, as well as gum diseases, which include gingivitis and oral cancers. It is important to us that you have regular dental examinations to ensure there are not any progressive problems that might lead to discomfort, expense, or tooth loss.

The exceptional Dental Assistants are proficient in answering any questions you may have regarding your dental treatment. They also attend annual continuing education seminars held by certified dental organizations, and are motivated to make your dental experience comfortable, pleasant, and even fun.

Our professional Treatment Coordinators are ready to help you with scheduling an appointment and answering any concerns. Although our practice does not directly participate with any dental insurance plans, we will, as a courtesy, assist you in submitting your claim to receive your maximum insurance benefits.

Every member of our staff annually completes national cognitive and skills evaluations in accordance with the curriculum of the American Heart Association for the Basic Life Support (BLS) for Healthcare Providers (ACPR and AED) program. This includes proficiency in the use of a cardiac defibrillator. The Doctors and clinical staff take additional annual classes in OSHA infection control and Medical Emergency Preparedness, as well as participating in the P.A.N.D.A. program (Prevent Abuse & Neglect through Dental Awareness).

At Ousborne & Keller, you can rest assured that every member of our staff understands the importance of personalized dental care and carefully adheres to the profession’s highest standards to achieve the ultimate results possible for each patient’s functional and aesthetic needs.

The only way to truly appreciate the kind of personalized care offered exclusively by Ousborne & Keller is to call (410) 828-1177 or email info@ousborneandkeller.com and schedule an appointment. Once you do, you’ll wonder why you didn’t do it sooner
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