Ousborne & Keller, DDS, PA | Dentists at 21 West Road - Towson MD - Reviews - Photos - Phone Number

Ousborne & Keller, DDS, PA

686 reviews
 21 West Road, Suite 104, Towson, MD 21204US

Write a review

Rating Error
Review Error
(410) 828-1177

Write a review

All reviews summary

686 reviews
9 reviews have no rating
  • 433 reviews4.9
  • 139 reviews5.0
  • 63 reviews5.0
  • Show All
5on Facebook, Aug 24, 2017
Awesome, friendly and knowledgeable staff. I was referred to the practice by my parents and I am very happy to now call them my own. Such a professional and welcoming environment...I always feel I am receiving the best dental care available. Keep up the good work! more »
5on Facebook, Aug 22, 2017
The staff is always very pleasant and wonderful to deal with. more »
Business Response:
Thank you Shawn!
5on Facebook, Aug 09, 2017
Cannot say enough good things about Dr. Keller and his entire team! more »
Business Response:
Avery, thank you!
5on BirdEye, Aug 08, 2017
I came in for my scheduled cleaning.Every member of the staff I talked with were welcoming and very friendly.As always I received excellent care from my hygienist and Dr. KELLER and would recommend their services to anyone who wants the best care I've ever seen. more »
Business Response:
Such kind words Mr. Kirksey. We feel honored to take care of all of your dental health needs and proud to say its been 25 years!
5on BirdEye, Aug 04, 2017
Another great visit, keeping me informed and update on what needs to be done. more »
Business Response:
Gary, We enjoy seeing you and your family, and are proud that you chose and continue to allow us to take care of your family's dental health.
5on Facebook, Aug 01, 2017
more »
5on Facebook, Jul 21, 2017
more »
5on Facebook, Jul 13, 2017
more »
Business Response:
Thank You for the 5 star vote!
5on BirdEye, Jul 12, 2017
Great! more »
Business Response:
Thank you Dara!
5on Facebook, Jul 11, 2017
A very friendly and trained staff. They make sure you are comfortable during your visit and it shows that they care about you. Fresh cookies and a multitude choices of drinks are available in the waiting room. I find that the doctors listen to your concerns and their assistants work well with the doctors. If you are looking for a first class practice, this is it. more »
Business Response:
Niki, Thank you for your feedback! We always enjoy seeing you and look forward to many more years!!
5on BirdEye, Jul 10, 2017
Everyone is always charming and helpful . Dr Ousbourn goes out of his way to make sure his work is complete and satisfying. more »
Business Response:
Sherry, we always look forward to seeing you and your husband! So happy that you choose us to take care of your smiles!
5on BirdEye, Jul 10, 2017
Caring and precise more »
Business Response:
Thanks so much Neil for your kind words. We enjoy taking care of you and your family! We feel honored to say it's been almost forty years!
4on BirdEye, Jul 08, 2017
Dr. Patrick Ousbourne is considerate, caring, and knowledgeable more »
Business Response:
Thank you Kathy! we enjoy taking care of you and appreciate your kind words.
5on BirdEye, Jul 08, 2017
On time, excellent tooth repair at the promised price. Even more: everybody is friendly. more »
Business Response:
Thank you Ward... just wish you'd bring your double bell uphonium to play for us!!
5on BirdEye, Jul 05, 2017
Highly trained, professional. The best! more »
Business Response:
Thank you Jenni, We look forward to seeing your whole family one day...... all of your children!
5on Facebook, Jul 03, 2017
more »
Business Response:
Thank you Anna for the 5 Star vote! we hope you enjoy that beautiful smile!
5on BirdEye, Jun 30, 2017
I was warmly welcomed by a. beautiful lady dental assistant to Dr. Ousborne's office. Dr. Ousborne explained clearly in full detail the pros and cons of my options for my dental implant. He answered all my queries and made me confident that the results will be great. He also exhibited some compassion to my financial needs and gave me some professional discount and suggested some alternatives to ease payments.
Amy was very polite and cordial in discussing the financial aspects of the procedure. They were all very professional.
more »
Business Response:
Thank you Chuck, We are glad you made the decision to see us and hope its for many years to come!
5on BirdEye, Jun 29, 2017
Wonderful care all the time. more »
Business Response:
Thank you Dr. R, We always enjoy seeing you and appreciate you making the trip to see us! It shows that you have confidence in our Practice. We are honored!
5on Facebook, Jun 23, 2017
A friend referred me. I was "white knuckled" when it came to the dentist. I became their patient "way back when". They provide wonderful care and treat you with respect and friendship. I would not go anywhere else. more »
Business Response:
Julie, So glad you're no longer "white knuckled". We enjoy seeing you and your kind words. Can you believe it's been nearly 15 yrs since your first visit? Thanks for the Trust!
5on BirdEye, Jun 21, 2017
They are the best! more »
Business Response:
Thank you Barry, As always we enjoy treating you and your entire extended family!
5on BirdEye, Jun 19, 2017
Exceptional service over and beyond expectations. Ousborne and Keller like family. They care about everyone needs. more »
Business Response:
Rosemary, you are the Best! We appreciate your sentiments and look forward to seeing you always.
5on Facebook, Jun 14, 2017
more »
5on BirdEye, Jun 06, 2017
Liz and Dr. Keller make me actually look forward to my hygiene visits. I leave with a mouth that feels "clean as a whistle " with every iota of stain and plaque removed from my teeth. All staff members are both professional and personable. I feel exceedingly well-served by my dental hygiene team. more »
Business Response:
Lisa, As always We look forward to seeing you!
5on BirdEye, May 26, 2017
The entire staff is professional, courteous and friendly. Kim is an exceptional hygienist. Ousborne & Keller practice excellence. more »
Business Response:
Thank you Kirk! We appreciate you driving the distance to make our office your choice for Complete dental care.
5on BirdEye, May 03, 2017
the best dental care ever. Only wish I had more patients to refer. more »
Business Response:
Thank you!! We appreciate you choosing Us!
Page 3 of 22

Google reviews summary

139 reviews


21 West Road, Suite 104, Towson, MD 21204
Today 8:00 am - 5:00 pm





The dental practice of Ousborne and Keller has been exceeding patients’ expectations since 1964. We have earned a reputation for innovative smile care. Our dentists have been featured multiple times in Baltimore Magazine’s article ‘The Best Dentists as chosen by their Peers.’ At Ousborne and Keller, the question is not “how many patients have we treated?” but rather, “have we treated all of our patients in the finest way possible?”

There’s a good reason that Baltimore’s elite trust their smiles to Ousborne and Keller. First, forget everything you’ve ever experienced in a dental chair. Put it behind you. Here, you are not just another set of x-rays. Here, you are an individual with personal dental needs and wants to be discovered and fulfilled.

When you enter the office, you don’t have to figure out what to do or where to go. Someone is always there to greet you, offer you a cup of gourmet coffee or a selection of teas and a variety of fresh baked cookies. This concierge-styled approach helps to reinforce our desire for excellence and is undoubtedly, the overriding principle for this 5 star practice of distinction.


Ousborne and Keller is a specialty practice that concentrates on prosthodontic and restorative care. Our doctors and hygienists have extra training and expertise in the creation of crowns and bridges, implants, esthetic procedures, and preventative continuing care. These services are the foundation for a beautiful smile and the very foundation of our reputation. At Ousborne and Keller, our practice is staffed by two Prosthodontists: Dr. Albert Ousborne, Jr. and Dr. Patrick Ousborne, and one General Dentist: Dr. Thomas Keller. All have exceptional education and extensive experience in cosmetic, crown and bridge, and implant dentistry.

Rest assured that our training never stops. Each year our dentists and clinical staff continue to perfect their talents, taking far more than the standard required hours of continuing education, to keep abreast of the latest, most effective procedures. Additionally, Ousborne and Keller annually host an informative and entertaining dental seminar, inviting our referring partners and colleagues to join us in learning the newest trends and technology as the future of dentistry is discovered.


No dentist is an island. Your finest treatment requires teamwork. Creating the perfect smile for you means that we openly share ideas from one practitioner to another. We regularly hold practice meetings to discuss particularly intricate cases to ensure that your teeth, in conjunction with your overall health, receive the best possible care.
Furthermore, because of our commitment to our profession, we insist on the latest techniques and materials available. Our array of dental technology include such innovations as Intraoral cameras to offer an up-close look at your mouth, iTero™ digital impressions for crown and bridgework, Cerec for digital same visit, all ceramic crowns, Velscope for annual oral cancer screenings and Diagnodent Laserfor the early detection of cavities.

We have a team of three highly trained registered and certified dental hygienists talented in maintaining your healthy smile. We routinely perform oral cancer screenings, periodontal gum disease detection and blood pressure monitoring. At every hygiene visit, the hygienists check for disorders that affect your head, neck and mouth such as tooth decay, broken or fractured teeth and/or fillings, as well as gum diseases, which include gingivitis and oral cancers. It is important to us that you have regular dental examinations to ensure there are not any progressive problems that might lead to discomfort, expense, or tooth loss.

The exceptional Dental Assistants are proficient in answering any questions you may have regarding your dental treatment. They also attend annual continuing education seminars held by certified dental organizations, and are motivated to make your dental experience comfortable, pleasant, and even fun.

Our professional Treatment Coordinators are ready to help you with scheduling an appointment and answering any concerns. Although our practice does not directly participate with any dental insurance plans, we will, as a courtesy, assist you in submitting your claim to receive your maximum insurance benefits.

Every member of our staff annually completes national cognitive and skills evaluations in accordance with the curriculum of the American Heart Association for the Basic Life Support (BLS) for Healthcare Providers (ACPR and AED) program. This includes proficiency in the use of a cardiac defibrillator. The Doctors and clinical staff take additional annual classes in OSHA infection control and Medical Emergency Preparedness, as well as participating in the P.A.N.D.A. program (Prevent Abuse & Neglect through Dental Awareness).

At Ousborne & Keller, you can rest assured that every member of our staff understands the importance of personalized dental care and carefully adheres to the profession’s highest standards to achieve the ultimate results possible for each patient’s functional and aesthetic needs.

The only way to truly appreciate the kind of personalized care offered exclusively by Ousborne & Keller is to call (410) 828-1177 or email info@ousborneandkeller.com and schedule an appointment. Once you do, you’ll wonder why you didn’t do it sooner
more »

Request appointment

Time :