Xavier was prompt, very knowledgeable, and professional. He answered all my questions and gave me great advice on unit maintenance.
We have been using Patrick Riley since 2015. I've found their technicians to be highly professional and technically skilled. I will definitely keep using them!
Business response:
Hi, Adolfo. We are thrilled to learn that you had a positive experience with us!
The service was excellent. The technician showed me all the parts of my split system for A/C and heating. He explained everything very well. He showed me everything in writing and emailed the info and paperwork to me.
He answered all my questions clearly and concisely.
Business response:
Hi, Steven. We appreciate the kind words and are glad we could provide you with a positive experience!
We purchased our 2 systems from Patrick Riley. They have provided nothing less than excellent service.
Business response:
Hi, Terri. Thanks for taking the time to share your positive experience. We truly appreciate it!
Very professional and knowledgeable Quality is important to me and I received great quality!!
Thank you so very much for keeping updated through the project!!!
Carol * ****
Gene was courteous, thorough, efficient, pleasant and very professional. 5 stars.
Nic was on time 2 days in a row. Once for checkup and the next day to install a new water tank. He always called ahead to let us know when he would arrive. He is very friendly and knowledgeable and appears to like his job. I highly recommend him.
Tanner R. was my HVAC tech and he was extremely courteous as well as very knowledgeable
about my HVAC system. He checked the cooling/heating system stem to stern and presented me
with videos of what he worked on.
I am very happy with his courtesy and professional demeanor and would gladly ask for him the
next time I need HVAC service. He's a 10 !!
We had a broken pipe and needed a plumber ASAP. We had to turn the main water source off to stop the flow of water. I called Patrick Riley plumbing and made an appointment with Scott who answered the phone. Scott was very friendly and professional. Good first impression. He told me that he will have Nic the plumber call me when he was on his way. Nic was extremely pleasant, knowledgeable, and professional. He did a fantastic job. It was a pleasure to have him in our home. We will have him back for future jobs. Overall it was... read more
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