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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service
Good experience
My experience with Sandrea was amazing. I’m still confused with how my refinance went through so many changes and reschedules. Sandrea did a wonderful job of keeping us updated and clear about all of the changes, even if why the changes were having to happen weren’t always from her department.
Easy to work with and reassuring
I've purchased 7 or 8 homes during my life . All with mortgages. Bought 5 or 6 "expensive" cars with loans. Longest loan/mortgage process took month and a half. THIS LOAN TOOK 3 AND 1/2 MONTHS!...(Oct./21 to Jan./22). Everyone I dealt with was friendly and professional (Customer Service) .... but the people doing the actual loan (who I didn't deal with......(Title Co. ?), didn't seem to really know or care what they were doing. Constantly asking for same paperwork over and over . Sometimes would not be able to give them ... read more
Availability of support even on weekends.
We kept getting ask for the same document over and over again, we were supposed to close within 6 weeks but it was pushed out to a few months because of the slow response.
The process was over all good
Kristina was super friendly and helpful
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,544 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.