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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,545 reviews
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JONATHAN R.'s profile image
JONATHAN R. 
on Birdeye

2 years ago

PennyMAC has been a great partner and made me feel very comfortable throughout the process. 

Donnie B.'s profile image
Donnie B. 
on Birdeye

2 years ago

Very quick and easy! 

Darren D.'s profile image
Darren D. 
on Birdeye

2 years ago

Everyone with PennyMac was friendly and made the process super easy. Thank you all for a great job. 

DENNIS D.'s profile image
DENNIS D. 
on Birdeye

2 years ago

Raveena Taylor was completely professional and courteous and kept us informed every step of the way. Halfway through the process we wanted to change the terms of the refinance. After she confirmed that there would be no problem fulfilling our request, she immediately worked with the team to promptly update all the docs, without extending the timeline to close. Everything just worked! 

Patricia G.'s profile image
Patricia G. 
on Birdeye

2 years ago

Emeldo took to long to reply. Very little was communicated by Emeldo. I had to contact Emeldo. Jeff explained so much more !!! Jeff and the title company did a great job! Thank you Jeff! 

Stephen W.'s profile image
Stephen W. 
on Birdeye

2 years ago

Juliet was awesome 

Richard H.'s profile image
Richard H. 
on Birdeye

2 years ago

Great!! We had a little confusion at the start but it was great after I got all the papers together. I would recommend PennyMac to everyone!!!! 

David M.'s profile image
David M. 
on Birdeye

2 years ago

Cesar did a great job of communicating with me. When he did not have all the answers I received a call back from Cesar. This was an investment property so we had to deal with more moving parts, but Cesar was able to handle the file in great fashion! Thank you Cesar for your help! David Malchow 

MICHAEL T.'s profile image
MICHAEL T. 
on Birdeye

2 years ago

She was awesome 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,545 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.