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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great personal, understanding help. Nancy was helpful and kind. I was really stressed out and I laughed a little when we talked which took my mind off of my stressors!! Thank you Nancy!;
Language in the closing contract that was not discussed
I had a great experience
Your associates answered their phone or called back in a timely manner when I tried call them. Costs associated with loan were exactly what was quoted and nothing more.
The entire experience of refinancing was very pleasant. Throughout the process loan officer was available for any clarification. Review process was quick and any requirement was clearly defined and which document was required.
Communication was poor. I was called & informed the loan had been declined, then I was informed I was told the wrong information (by a different agent.) This is my second time trying to refinance & the process is clunky!
Everything went as expected.
When other team members outside of Michael (loan officer who was great) would call, they did not seem to know all the details or options. It was very alarming and we did not get answers until Michael was able to speak with us.
From day one the entire process was seamless and easier than I have ever experienced with any other home financing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,545 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.