PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,548 reviews
Select a rating
Sarah O.'s profile image
Sarah O. 
on Birdeye

2 years ago

Overall experience was great. Only issue was I work long hours and am off when they are already closed for the day so I was not thrilled to hear they were threatening to cancel my refinance due to not receiving a call back in a timely manner. Other then that I would recommend Penny Mac to friends and family. 

Michael M.'s profile image
Michael M. 
on Birdeye

2 years ago

There never was any guessing to any type of questions and I always received a straight answer.I do wish I had a better credit rating to get a better rating but that’s on me to do and work on. I thank each and everyone in what they did for me! 

KEVIN C.'s profile image
KEVIN C. 
on Birdeye

2 years ago

Great overall experience! 

Brandon D.'s profile image
Brandon D. 
on Birdeye

2 years ago

Great Job and fast closing. 

Christine L.'s profile image
Christine L. 
on Birdeye

2 years ago

there was alitle confusion between the title company and pennymac and myself about not having a title and what was done. 

MARK A.'s profile image
MARK A. 
on Birdeye

2 years ago

PennyMac is a great company to work with...and all communications were clear and easy to understand!! I had alot of assistance from their team and Mr. Williams! 

Shannon T.'s profile image
Shannon T. 
on Birdeye

2 years ago

Easy to apply, the ability to contact the needed person was above and beyond what I expected, and the timely response to my application, questions and closing were great! 

BRANDON B.'s profile image
BRANDON B. 
on Birdeye

2 years ago

Great thanks for making it easy. 

KENNETH B.'s profile image
KENNETH B. 
on Birdeye

2 years ago

She was very professional and her customer service was very nice. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,548 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.