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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better interest rate for a customer that pays on time and has been a loyal customer.
Great job. Easy and pleasant.
Great communication! They were on top of it!
Better communication. A verbal review by a member of my pennymac team of the closing documents with explanations would have made it better. Signing off electronically gets pennymac off the hook for providing great customer service. On the day of the close I expect a member of my penny team that I have previously talked to be available. That was not the case. After three attempts by me, the closing specialist finally returned my call. He could not answer my question. Sadly, I believe I was dealing with paper pushers ... read more
We were told there wasn’t going to be any fees… which now I know means out of pocket fees, but when we were signing we had to pay $10k in fees that rolled into the loan. I felt like that information was hidden from us, because you did not want us to not go forward with the loan.
There was great communication, and the process was simple and easy to understand. Thank You
Janet made the experience run smoothly.
Great communication.
No comments
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,548 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.