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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,548 reviews
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Suzanne B.'s profile image
Suzanne B. 
on Birdeye

2 years ago

Grace was pleasant but not completely educated on her job. She needs more training and knowledge. Perhaps more time in the job listening to seasoned loan officers work their magic. I was asked for the same documents, I called to ask how far along things were, if things were needed from me. The loan all along was to close on December 31. About ten days out I was told no, you are closed. So we had to push it back. I sent my trust information, twice. And then the house was NOT PUT IN MY TRUST. That is the big disappointment. I ... read more

Edwin K.'s profile image
Edwin K. 
on Birdeye

2 years ago

Hilda Kuklinski was great and always ready with an answer! 

Samuel D.'s profile image
Samuel D. 
on Birdeye

2 years ago

Tony & My Mac team were a wonderful support team. I appreciate each & and everyone of you. Tony Torres delivered & stood by my side every step of the way. Thank you. Sincerely Deborah & Samuel DeVita 

Vincent C.'s profile image
Vincent C. 
on Birdeye

2 years ago

Our refinance process was very streamlined and painless. Any questions I had were answered very quickly and I appreciated their reminders when I would forget something. Highly recommend Andrew & team. 

Michael A.'s profile image
Michael A. 
on Birdeye

2 years ago

Very easy process start to finish. Great communication on all fronts. Very fast closing also. 

Lori B.'s profile image
Lori B. 
on Birdeye

2 years ago

Nathaniel and other non licensed agents answering the phone were awesome. Amanda Webb is your missing link. She changed the conditions and figures 4 times with no communication to me. She even tried to slip in a charge for points without a word to me. 

Donald H.'s profile image
Donald H. 
on Birdeye

2 years ago

Entire process was simple from beginning to end. We have worked with the PennyMac team for multiple closings and are never disappointed! 

Rita M.'s profile image
Rita M. 
on Birdeye

2 years ago

I had an awesome experience from start to finish with my refinancing with M.A.C. Team. I would definitely refinance again with Pennmac. 

Cody M.'s profile image
Cody M. 
on Birdeye

2 years ago

Pamela was very friendly and made it easy to communicate with throughout the loan process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,548 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.