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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,549 reviews
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MEGAN O.'s profile image
MEGAN O. 
on Birdeye

2 years ago

Andy was great with all questions 

ANTHONY SILVA J.'s profile image
ANTHONY SILVA J. 
on Birdeye

2 years ago

Thanks for all the help! 

Raed A.'s profile image
Raed A. 
on Birdeye

2 years ago

I was pleasantly surprised by how easy and smooth the whole process went. I recommend this company to anyone who’s interested in buying a house. I always felt like I had someone by my side to help me with everything. Big thanks!!! 

Easton S.'s profile image
Easton S. 
on Birdeye

2 years ago

Sandra was awesome as was the whole MAC team 

Cory W.'s profile image
Cory W. 
on Birdeye

2 years ago

Had the team been in better communication. This is not specifically on Damian, I had to constantly call and send the same documents repeatedly. This caused my refinance to be temporarily declined. This isn’t my first refinance through PennyMac so I hope this was the exception. 

Kent T.'s profile image
Kent T. 
on Birdeye

2 years ago

Everything was easy 

Shannon B.'s profile image
Shannon B. 
on Birdeye

2 years ago

When I spoke to Jasmine, she was very pleasant; however, I think more frequent and proactive communication would have gone a long way. I understand the process is probably simple from your side of it; but for the lay-consumer with little-to-no experience, I really feel like someone should have been a little more attentive and available. This is a big deal for most folks. And maybe that’s for your process as a whole, so don’t let my comments necessarily be reflective of Jasmine. If I had it go over again, I would have worked ... read more

James B.'s profile image
James B. 
on Birdeye

2 years ago

Whole process was very quick, well executed and painless. 

MELINDA A.'s profile image
MELINDA A. 
on Birdeye

2 years ago

Darcel was very professional and knowledgeable. We appreciate her assistance through the process. It was nice working with her. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,549 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.