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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,549 reviews
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Brazie B.'s profile image
Brazie B. 
on Birdeye

2 years ago

The hard work Penny Mac put in to ensure my approval, documentation needed and closing went very smoothly. 

James L.'s profile image
James L. 
on Birdeye

2 years ago

Very good experience. I appreciated the calls from Joyce to keep me notified on the status of my loan application. 

Edwin R.'s profile image
Edwin R. 
on Birdeye

2 years ago

Its was quick and easy to go through the process. 

Ryan D.'s profile image
Ryan D. 
on Birdeye

2 years ago

Everything went quickly and smoothly. 

Nathaniel G.'s profile image
Nathaniel G. 
on Birdeye

2 years ago

Very Nice job 

Monica G.'s profile image
Monica G. 
on Birdeye

2 years ago

I mostly dealt with loan specialist Amy Vollmer who made my refi process go better than expected. 

Jon Pouliot S.'s profile image
Jon Pouliot S. 
on Birdeye

2 years ago

Great doing business with you 

Heather B.'s profile image
Heather B. 
on Birdeye

2 years ago

The individuals we were in contact throughout the process with were very helpful, clear, and pleasant to deal with. 

Daniel C.'s profile image
Daniel C. 
on Birdeye

2 years ago

In dealing with Victor and my second go around everything was great. The first 2 attempts to remortgage were not good at all. I nearly took both of my mortgages to another company after two different loan officer dropped the ball. Asked for crazy things, like having $20k in an account, which I sold stock and moved the cash over. I was happy with the end result, but it nearly imploded. You should look into these issues and resolve so that other customers dont have such a poor experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,549 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.