PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,559 reviews
Select a rating
Gideon E.'s profile image
Gideon E. 
on Birdeye

2 years ago

Thanks for a great experience 

Angela S.'s profile image
Angela S. 
on Birdeye

2 years ago

Giovanna was great and very helpful and reachable. 

BRANDON G.'s profile image
BRANDON G. 
on Birdeye

2 years ago

I had a great experience with this loan process ! 

COLLEEN K.'s profile image
COLLEEN K. 
on Birdeye

2 years ago

The paperwork was easy, all online, the process was super quick and everyone and everything was explained to me through out. So happy I used PennyMac again! 

richard s.'s profile image
richard s. 
on Birdeye

2 years ago

My only complaint would be the lack of verbal instructions. Duplicate email instructions and multiple mailed instructions were also troubling. The only telephonic contact was with the original lending agent. However, the overall experience with the speed and convenience with PennyMac since we were already customers was very helpful. Thank you until next time. 

Trenesia M.'s profile image
Trenesia M. 
on Birdeye

2 years ago

Great experience, no delays and very professional 

KATHLEEN C.'s profile image
KATHLEEN C. 
on Birdeye

2 years ago

I was contacted by Penny Mac since I am an existing customer - everything went smoothly and Mario kept me in the loop as to what they needed. The refinance was a good experience and was over quickly. Happy to be a customer of Penny Mac 

William R.'s profile image
William R. 
on Birdeye

2 years ago

Mariela was pleasant to work with and answered questions with expertise. 

ELLEN AVERY M.'s profile image
ELLEN AVERY M. 
on Birdeye

2 years ago

Thanks! Great job! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,559 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.