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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,562 reviews
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Ted M.'s profile image
Ted M. 
on Birdeye

2 years ago

PennyMac was excellent. The second lender was extremely slow in responding to PennyMac with the necessary subordination paperwork but that was not pennymac's fault. Great job PennyMac. 

Amy A.'s profile image
Amy A. 
on Birdeye

2 years ago

A faster loan process. 

Chantal R.'s profile image
Chantal R. 
on Birdeye

2 years ago

She was rarely available and had to chase her and the team for information given my documents were wrong No one checked with me prior to closing to ensure documents were right . To this point still have issues and no ideas of everything will be settled 

Carol Mccarthy M.'s profile image
Carol Mccarthy M. 
on Birdeye

2 years ago

My mortgage was with PennyMac and this was a refinance. Everything was easy from the application to the closing. Very informative and always available to speak with. Closing was great with a wonderful local attorney. Would highly recommend PennyMac. 

Carlton C.'s profile image
Carlton C. 
on Birdeye

2 years ago

A better call center 

Danny Harper J.'s profile image
Danny Harper J. 
on Birdeye

2 years ago

Very easy process 

Joanna H.'s profile image
Joanna H. 
on Birdeye

2 years ago

Closing for the refinance took over 2 months and other than generic email stating of the loan update being within 7 days nothing else was stated. Also we are still awaiting closing cost refund to be sent to us from closing on Jan. 1st. 

MAIKEL PEROZO P.'s profile image
MAIKEL PEROZO P. 
on Birdeye

2 years ago

I just love the fact the always answer the phone always polite and have knowledge, fast and efficient Thankssss 

Michell T.'s profile image
Michell T. 
on Birdeye

2 years ago

He was professional and easy to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,562 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.