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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Effective communication
Process was easy, smooth and detailed.
There was much confusion on my part about the documents that needed to be completed as to whether they had already been completed or not. This could have been an issue with the DocuSign app be I am not sure. I kept getting emails that there were documents for me to review and sign when they had already been completed. I also realize it could have been due to my confusion and not any brought on by anyone else. This loan process was not as clear as I had been accustomed to.
Yesenia tried to help and keep me informed along the way. The problem is information sources to her were often inconsistent and lacking necessary details.
Yesenia and all the staff were excellent doing their job, thank you!!
Easiest Refi experience I’ve ever done. Thank You
Nice that all correspondence and communication could be handled over the internet.
Very easy and clear with the whole process.
The whole team answered my questions and made me feel comfortable throughout the whole process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,562 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.