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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Lori was great to work with and the best closing officer I have had with PennyMac
I have refinanced several times and my experience with PennyMac was by far the most pleasant and professional. The whole process start to finish was flawless and nearly effortless on my part as the loan officer and processor were so very qualified and skilled. Thank you!
Post my review
Jazmin and Ivan were very helpful in the whole process, some of the hiccups they had no control over. Hopefully they were documented for the rest of the team. Thank you.
No additional comments at this time
LaNita Green's customer service was excellent and she is very knowledgeable representative of PennyMac. However, the length of time it took by the title company to get the subordination agreement approved was very lengthy.
Very confusing process, staff could not answer my questions, closing costs changed multiple times, the process was confusing and not clear. I still don't know how or when my funds to pay off debts will be addressed. I still don't know where the $20,000 in equity went in this process as nobody could answer my questions.
Thank you for a quick and easy refinance
Took 3 month from the start, multiple calls, different people to deal with and the closing numbers don’t always match
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,562 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.