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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very simple and good guidance.
PennyMac makes owning a home so easy. Everyone i have dealt with at this company has been great, but Aleccia was the absolute best. Not sure if you guys give out employee perks of any kind, but if so then i highly recommend she gets one for her outstanding service.
Everything went very smoothly but I was told I would have no January payment and one was deducted . This overdrafted my account and has caused me financial hardship this month as I had already allocated that money to another bill. No one told me I had to call pennymac and cancel my automatic payments. I should have been told that clearly. I assumed because both loans were with pennymac this was automatic. Now that money is gone and won’t get it back and I will not be able to pay my other bills this month. This is not accepta... read more
Great experience
Brittany was fine but the loan officer was not very helpful. My initial application from PennyMac was withdrawn by PennyMac without contacting me. I am thinking about contacting the CFPB as this caused the need to reapply for a mortgage and led to longer closing times. Again the loan was withdrawn with no contact EVER being made. No reparations were made to correct the situation to me. This was handled very very poorly and if I had not been a PennyMac customer already I would have never went through with this with Penn... read more
Quick, efficient, professional. Recommended!
Fast ,quick, and straight forward. Hassle free
My experience with PennyMac was great.
Thank you, Sandi! I appreciate your prompt communication throughout the whole process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,562 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.