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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,562 reviews
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Mark E.'s profile image
Mark E. 
on Birdeye

2 years ago

Our refinance was smooth sailing!!! 

Melanie V.'s profile image
Melanie V. 
on Birdeye

2 years ago

The whole process was great from beginning to end. This was a refinance and every person I've ever dealt with at Pennymac has been great. It's hard to single out any one individual because the team as a whole was cohesive. Thank you! U deal with extreme anxiety, yet don't like spoken down to. The information was broken down but respectfully communicated. 

TIMOTHY S.'s profile image
TIMOTHY S. 
on Birdeye

2 years ago

The refinance process was quick and easy. 

Jose Mendez J.'s profile image
Jose Mendez J. 
on Birdeye

2 years ago

Working with Jon Paider was a phenomenal experience. Highly professional, tentative, detail oriented, courteous person with high expectations in providing a level of excellence that is second to none. Because of Jon’s hard work, I was able to close a VA loan in 25 days through the Christmas holidays. Because of his exceptional dedication, my family and I where able to move in our home ahead of schedule. Complete pleasure working with Jon. A true asset to PennyMac. 

ANTONIO RAMOS J.'s profile image
ANTONIO RAMOS J. 
on Birdeye

2 years ago

There was something communicated to me before closing that was not accurate but it was fixed when I called and talk to someone in the office and during the closing. 

Mallory E.'s profile image
Mallory E. 
on Birdeye

2 years ago

Justin and team were great from the beginning. 

Dorothy M.'s profile image
Dorothy M. 
on Birdeye

2 years ago

Great Experience! 

BYRON M.'s profile image
BYRON M. 
on Birdeye

2 years ago

Communication was at a high level every step of the way 

Derrick J.'s profile image
Derrick J. 
on Birdeye

2 years ago

The team was informative, professional and friendly. Things were a little hectic (I am assuming because of the holidays) but they got it done. My rate and payments are lower. I highly recommend PennyMac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,562 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.