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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,562 reviews
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Christopher S.'s profile image
Christopher S. 
on Birdeye

2 years ago

I have had nothing but pleasant interactions with every member of the M.A.C. Team that I have dealt with. It is refreshing to find a business/service with this as the norm. 

Giffry E.'s profile image
Giffry E. 
on Birdeye

2 years ago

To many people were I involved. We were under the understanding that Jacob was a VA representative as he introduced himself as such. Alot of the documents her requested had already been submitted and some even found to be inaccurate. It was hard to get ahold of Jacob and information on the account. He also stated no one at Pennmac has an email, however we could email Erin directly with an email. Giffry and I Botha agree that Jacob definitely needs more training. It seems he would surprise us with different things to proc... read more

Michael T.'s profile image
Michael T. 
on Birdeye

2 years ago

Pennymac has always been amazing to work with. I wouldn't want to work with another mortgage company. 

David H.'s profile image
David H. 
on Birdeye

2 years ago

All the documents were ready and clearly marked where to sign. Happy with the service. Was much quicker than expected. 

Elaine L.'s profile image
Elaine L. 
on Birdeye

2 years ago

There is very little coordination within pennymac. The process was a nightmare. 

KENNETH ROGERS S.'s profile image
KENNETH ROGERS S. 
on Birdeye

2 years ago

highly automated and efficient. great experience. Ken R 

Keith C.'s profile image
Keith C. 
on Birdeye

2 years ago

Very fast and organized. 

Adam M.'s profile image
Adam M. 
on Birdeye

2 years ago

Entire process was easy. Everyone involved made this an efficient process. Thank you all! 

Vincent Fiore I.'s profile image
Vincent Fiore I. 
on Birdeye

2 years ago

Problems with communication wi loan officer 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,562 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.