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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,764 reviews
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Kyle M.'s profile image
Kyle M. 
on Birdeye

4 years ago

Fast easy & saved me a lot of money. I would highly recommend PennyMac! 

Mark J.'s profile image
Mark J. 
on Birdeye

4 years ago

They refinanced my original loan and they made the whole process smooth. Great communication skills. 

Matthew F.'s profile image
Matthew F. 
on Birdeye

4 years ago

It was such a pleasant experience and I was not expecting that at all lol 

Larry R.'s profile image
Larry R. 
on Birdeye

4 years ago

very satisfied with PennyMac 

RICHARD G.'s profile image
RICHARD G. 
on Birdeye

4 years ago

I am very happy with the rate and the speed to closing, so the end result was great. The issue was that when we got down to the last 2-3 weeks of closing, there was very little communication. Before that time, I would get a call back within 24 hours. So at the critical time when I was very concerned about having everything done in time, I was getting no information. I would email and leave messages and never hear back. Happy, but wish the last part had been more interactive. 

RAYMOND G.'s profile image
RAYMOND G. 
on Birdeye

4 years ago

Nick's customer service in impeccable! He checked in with me, at least once per week. I have NEVER had anything but strictly professional and knowledgeable experiences with PennyMac. We are so thankful to do business with a company that knows their stuff. Again, THANK YOU NICK, for all of your help. Be Blessed! 

Josie M.'s profile image
Josie M. 
on Birdeye

4 years ago

What made it great was, all of my questions was answered in a timely manner. And the process went very smoothly. Thanks for the penneymac team. 

Michael W.'s profile image
Michael W. 
on Birdeye

4 years ago

NA 

Jason D.'s profile image
Jason D. 
on Birdeye

4 years ago

Deion did a great job assisting with my refinance. I was very pleased. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,764 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.