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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The experience of my refinancing my home loan from start to finish was handled smoothly and in a timely manner. I highly recommend PennyMac Loan Services.
PennyMac made my refinancing experience simple, convenient, and easy to understand. Everything promised was delivered on time. And, I never had to leave my home to complete the entire process!
Great
Excellent response to any questions and Reliable information in regards to the questions I had!!
Fast and great support.
My loan agents were persistent and managed to push my refinancing through in a challenging financial environment.
Xxxx
The price matching, and the final numbers are very competitive and I'm happy with the final result, but the customer service could definitely be tweaked. Derek Esterberg not returning calls after I left voicemails was not acceptable. Kristina Holloman was a much better experience and more professional. Happy to discuss over phone for more information if needed.
Everything went well. Working With Jerica was a real pleasure. She kept me informed all the time of what was happening. The minor problems were addressed immediately. I can't believe how quick we closed. During these trying times Jerica always had a happy attitude. Keep up the good work.
PENNYMAC has a 4.5 star rating with 48,768 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.