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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,768 reviews
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Mary S.'s profile image
Mary S. 
on Birdeye

4 years ago

The experience of my refinancing my home loan from start to finish was handled smoothly and in a timely manner. I highly recommend PennyMac Loan Services. 

DEBRA R.'s profile image
DEBRA R. 
on Birdeye

4 years ago

PennyMac made my refinancing experience simple, convenient, and easy to understand. Everything promised was delivered on time. And, I never had to leave my home to complete the entire process! 

MICHAEL K.'s profile image
MICHAEL K. 
on Birdeye

4 years ago

Great 

Shawn P.'s profile image
Shawn P. 
on Birdeye

4 years ago

Excellent response to any questions and Reliable information in regards to the questions I had!! 

MARCUS D.'s profile image
MARCUS D. 
on Birdeye

4 years ago

Fast and great support. 

Bradley S.'s profile image
Bradley S. 
on Birdeye

4 years ago

My loan agents were persistent and managed to push my refinancing through in a challenging financial environment. 

Esther Z.'s profile image
Esther Z. 
on Birdeye

4 years ago

Xxxx 

SHUBEG G.'s profile image
SHUBEG G. 
on Birdeye

4 years ago

The price matching, and the final numbers are very competitive and I'm happy with the final result, but the customer service could definitely be tweaked. Derek Esterberg not returning calls after I left voicemails was not acceptable. Kristina Holloman was a much better experience and more professional. Happy to discuss over phone for more information if needed. 

Richard G.'s profile image
Richard G. 
on Birdeye

4 years ago

Everything went well. Working With Jerica was a real pleasure. She kept me informed all the time of what was happening. The minor problems were addressed immediately. I can't believe how quick we closed. During these trying times Jerica always had a happy attitude. Keep up the good work.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,768 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.