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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,768 reviews
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CHIAJO T.'s profile image
CHIAJO T. 
on Birdeye

4 years ago

Great! 

VERONICA R.'s profile image
VERONICA R. 
on Birdeye

4 years ago

It would have been better if I had the loan officer Tyler the entire time if I would have been able to close when I was scheduled. If I was not misguided by the team member “Kyle” who told me after the notary did not show up that I had to pay 1% extra on my closing because the month is now over and we are looking at a new month. When I first start the process it was good everything was smooth then it all went bad on PennyMac side. Manager Shaketta had to be call and got involved who was great. 

Dainelys G.'s profile image
Dainelys G. 
on Birdeye

4 years ago

The entire process went smoothly and as easy as i was told . 

JESSICA G.'s profile image
JESSICA G. 
on Birdeye

4 years ago

Tony and Ben were wonderful to work with. They kept me informed every step of the way. They did everything they could to ensure a smooth process. The only issues we had were with the notaries-our closing had to be changed and moved a few times before finally closing. 

Williams Romero A.'s profile image
Williams Romero A. 
on Birdeye

4 years ago

Awesome 

Robert B.'s profile image
Robert B. 
on Birdeye

4 years ago

Vitaly and Glenn are assets to your company. Vitaly called me every step of the way and made sure all was done promptly. He called and emailed me and was super helpful in closing my refinancing Thanks again Bob Brown 

Jose A.'s profile image
Jose A. 
on Birdeye

4 years ago

All of you guys are very friendly very professional specially Icenia and Jason thank you thank you very much to all of you that took care of my needs have a wonderful weekend 

Samuel C.'s profile image
Samuel C. 
on Birdeye

4 years ago

I am so pleased with the service provided by Penny Mac. Greatly enjoyed!!! 

Glen H.'s profile image
Glen H. 
on Birdeye

4 years ago

Very streamline process from the initial application to closing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,768 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.