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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,768 reviews
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Patricia H.'s profile image
Patricia H. 
on Birdeye

4 years ago

Do to our current limitation every thing went well & above my expectations. As a senior I was able to keep abreast of everything. Ms Lopez was always pleasant & professional 

Tanya S.'s profile image
Tanya S. 
on Birdeye

4 years ago

Communication from Erik Bates completely stopped at a point when I still had questions left unanswered. I know he was swamped with other clients, but it was disappointing when he left my final questions hanging. My guess is that I was already far enough along in the process that he felt he didn't need to keep responding to my inquiries. Other than that, both he and Liem Nguyen were knowledgeable and professional. I was please with the timely closing process and the rate I received. 

ABHAY K.'s profile image
ABHAY K. 
on Birdeye

4 years ago

The process was quick and easy. 

Blaec T.'s profile image
Blaec T. 
on Birdeye

4 years ago

My loan estimate was grossly incorrect. Closing costs were almost $3k higher than the estimate. And closing took almost 2 months. 

Richard C.'s profile image
Richard C. 
on Birdeye

4 years ago

Awesome experience, went fast and smooth 

MELVIN S.'s profile image
MELVIN S. 
on Birdeye

4 years ago

Everything was great very pleased.. 

Karla C.'s profile image
Karla C. 
on Birdeye

4 years ago

Carmelita was incredible, she responded to Every request and question I had. Always responded within 24 hours and sent over whatever I needed. It was a great experience because of her!!!! Thank you Carmelita! 

Ian C.'s profile image
Ian C. 
on Birdeye

4 years ago

Super smooth easy process 

Brandon W.'s profile image
Brandon W. 
on Birdeye

4 years ago

Took to long and the closing price kept changing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,768 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.