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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The closing attorney needs to be informed that they must wear a mask when going to meet with clients to close. We were also a little thrown off by the amount due at closing which should have been outlined and detailed before. Overall it was a pretty smooth experience.
All members of the team did a great job of taking me through the Refi-Loan Process. Nancy Olivas was very knowledgeable and patient with my many questions. That made it easier for me to understand and what was happening.
None
From start to finish PennyMac took care of us without exception. With minimal effort on our part, our loan was refinanced quicker than expected. Although everybody along the way was great to deal with, we need to give a HUGE thank you to Mr. Kelvey Becks! From the first conversation we had, he made us feel like family. Kelvey answered every question quickly, took the time to explain every part of the process, and he made us feel as though we had been friends for a long time. Thank you Kelvey!
Loan process with PennyMac was simple and accurate. Communication throughout the process were appreciated and timely. I would highly recommend evaluating and moving your mortgage to the PennyMac team.
nice
Our realtor called 53 times in one day because we did not have the paperwork we needed to close and no communication was given. This was the most stressful experience ever. We did not close on our expected date. Our appraisal was late. Everything was awful. The day we did close no one knew if it was definitely a go because the title company had not received anything until that day.
Nick B was very Knowledgeable and was able to Explain the Process VERY WELL! Excellent Job Nick, Please Tell Him I said so!!!!
Blen Alemu was a delight to work with. Not only did she exceed all expectations for professionalism, her trustworthy and friendly demeanor made the entire process a joy. Closing on home financing is not usually a fun experience, but Blen made it a very pleasurable experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,770 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.