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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,769 reviews
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RORY F.'s profile image
RORY F. 
on Birdeye

4 years ago

The process took a lot longer than expected. I was told not to pay my current loan with expectations of my loan closing but since it didn’t I was almost late on my payment. The process overall was frustrating. 

Valerie S.'s profile image
Valerie S. 
on Birdeye

4 years ago

Good communication. 

ANTHONY W.'s profile image
ANTHONY W. 
on Birdeye

4 years ago

Icenia Davis and Winston Cutter were awesome to work with. 

Gary Davis J.'s profile image
Gary Davis J. 
on Birdeye

4 years ago

We were not happy having to deal with so many different people from start to finish. In the past we used our own lender prior to our loan being bought by pennymac and dealt with ONE person during the entire process. We had interactions with not less than four people from Pennymac. The man who ended up being our primary contact did not make us feel confident in his knowledge or ability to serve us well. We would not want to use him again. He seemed to be confused and forgetful.  

EDUARDO N.'s profile image
EDUARDO N. 
on Birdeye

4 years ago

We loved the service and how easily it went 

Michael H.'s profile image
Michael H. 
on Birdeye

4 years ago

Everything went great. 

Ofelia Dela C.'s profile image
Ofelia Dela C. 
on Birdeye

4 years ago

Antonio did a great job in preparing my loan and had the closing on the expected date. 

LAWRENCE J.'s profile image
LAWRENCE J. 
on Birdeye

4 years ago

Great 

BRANDON L.'s profile image
BRANDON L. 
on Birdeye

4 years ago

Thank you for making the loan process done quickly and accurately. I did have a great experience. I definitely come back or refer to friends and family when the need arrive. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,769 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.