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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,781 reviews
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CHERI P.'s profile image
CHERI P. 
on Birdeye

4 years ago

Fast and easy. Thank you PennyMac! 

Christopher P.'s profile image
Christopher P. 
on Birdeye

4 years ago

Very streamlined service! 

LORETTA M.'s profile image
LORETTA M. 
on Birdeye

4 years ago

PennyMac was my previous lender. The process was smooth, took around 6 weeks. Customer Service is consistently superior. Natasha was very pleasant, professional and efficient. 

Jordan R.'s profile image
Jordan R. 
on Birdeye

4 years ago

Customer service on original refinance was awful. No communication and messed up my loan. John was great to work with. 

FERNANDO C.'s profile image
FERNANDO C. 
on Birdeye

4 years ago

The process from start to finish was very easy. Everyone we spoke to through this process was knowledgeable and courteous! Thank you PennyMac staff for exceeding our expectations! 

MARK M.'s profile image
MARK M. 
on Birdeye

4 years ago

Everything with the refinancing of my home loan went very smoothly! Thanks, Mark 

Alando R.'s profile image
Alando R. 
on Birdeye

4 years ago

Lack of communication from all angles plus plus loan officers no good made the situation worse then it should.. Nikita was more helpful i can say 

DANIEL M.'s profile image
DANIEL M. 
on Birdeye

4 years ago

PennyMac has always been easy to deal with and answer questions quickly and efficiently. Happy to be a PennyMac customer. 

VINCENT F.'s profile image
VINCENT F. 
on Birdeye

4 years ago

Great experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,781 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.