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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nancy answered all my questions, returned my phone call in a timely manner. It has been a pleasure working with Art and Nancy.
Prompt response and easy process.
PennyMac was my original loan provider. I was shopping around and found better rates elsewhere, when I notified PennyMac they not only matched but beat the competitors. Their service has been fantastic from the beginning. I closed within a weeks timeframe.
Great service all the way through the process!
Everything went smoothly, I was at no time anxious about it being handled expertly.
My experience with Jason Staples was great, but there were problems with the document processing that were not monitored as I would have expected and I had to alert everyone that there was a problem. The PennyMac team did well in correcting the issues. This is my third home and I have done refinancing on each one and this was my worst experience.
Dates changed with no communication from settlement office. Amount due at settlement was never communicated with us. It was not just a few dollars.
I have used PennyMac on my last two transactions and I'm very pleased.
Just be honest with the customers
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.