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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,782 reviews
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CAROL D.'s profile image
CAROL D. 
on Birdeye

4 years ago

The refi went smooth. Was pleased that everything that was told to me was factual. Took a little longer then expected but no fault with my loan officers. They touched base every week and keep me updated. JOB WELL DONE, THANKS 

Danielle S.'s profile image
Danielle S. 
on Birdeye

4 years ago

The fact that I could close remotely and pick my own location was very convenient. Thank you! 

CHANI S.'s profile image
CHANI S. 
on Birdeye

4 years ago

Satisfied! 

Ian C.'s profile image
Ian C. 
on Birdeye

4 years ago

All the (my) agents I dealt with were courteous, kind and professional. They were a team and made the process smooth and easy. I would recommend and use your services in the future. 

Marvin E.'s profile image
Marvin E. 
on Birdeye

4 years ago

Working with Max was great, he kept me informed about my refinance loan on a weekly basis and some things I wasn't sure of he explained in detail so that i could understand. 5 star 

Samuel Y.'s profile image
Samuel Y. 
on Birdeye

4 years ago

Overall, I had a great experience. Everardo assisted me in getting my rates set in place and Molly assisted and updated me throughout the loan process. I was updated weekly on the progress by Molly and she was very easy to get in touch with by phone if I had questions. The loan process took slightly longer than I had anticipated due to the high volume of loans at the moment, but Molly consistently was on the ball, communicative, and I never felt forgotten or neglected. 

DEMETRIA G.'s profile image
DEMETRIA G. 
on Birdeye

4 years ago

We were able refinance from 5.25% down to 3%, resulting in significant monthly savings and a brief break even on closing costs. The process was expedient and convenient. 

Scott F.'s profile image
Scott F. 
on Birdeye

4 years ago

Michael Felton did a great job! Very personable and easy to talk to. Made process go smoothly! 

Shawn S.'s profile image
Shawn S. 
on Birdeye

4 years ago

Rachel getting back to me in a promptly timely manner was welcomed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,782 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.