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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We worked with Yester for closing and Donald to set up the loan package. We were surprised at how responsive, friendly, and quick they were. We expected hurdles and red tape with a big company like Penny Mac. At the beginning of this process, we were hopi g to get our refi done to move to a smaller bank. I am so glad we stayed with Penny Mac and did the refi through these agents. It could not have been simpler, easier to understand, or better for our budget. My grandpa had the same exPerience.
The loan process was easy from start to finish. Communication was excellent, dealt with the same agent after initial contact throughout, and received periodic updates on movement of my application behind the scenes.
I decided to see the different options of loans due to such low interest rates right now. The Penny MAC Team did an amazing job explaining each option and which would be best for myself and significant other. We were told when the closing would be completed and they did exactly that! Never did I have to worry or stress about anything with our refinancing process. Thank you all who worked on our application and process!! We are so happy.
Once Jerica took over it went smooth. Before her it was silence. Almost canceled if not for jerica.
Issues with the lack of meaningful communication, often which was only received after inquiring multiple times. Process time took longer than anticipated.
Maxwell Maxwell was very great and very prompt.. Always returning emails & my calls in a timely matter. The only thing that I was not happy was with the closing cost, it kept changing but Max was very helpful , understanding, & had lots of patience. But when I was signing final paperwork, I never received final breakdown on everything. So when notary was there to sign final paperwork, I couldn't ask questions and signed them blindly, I wasn't very happy with that.
Smooth easy process
Excellent service
Jason did a great job for us!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.