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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.551,416 reviews
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Sandra M.'s profile image
Sandra M. 
on Birdeye

4 hours ago

I enjoyed each interaction. Everyone was clear, polite, knowledgeable and friendly.  

Business response:

Hi Sandra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Gary R.'s profile image
Gary R. 
on Birdeye

8 hours ago

I enjoyed the experience  

Business response:

Hi Gary - Your feedback is greatly appreciated. Thank you for the review. 

Kaitlyn H.'s profile image
Kaitlyn H. 
on Birdeye

12 hours ago

Great experience, everyone was friendly  

Business response:

Hi Kaitlyn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Georgia E.'s profile image
Georgia E. 
on Birdeye

14 hours ago

Very easy process.  

Business response:

Thank you for taking the time to share your experience with us, Georgia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Peter S.'s profile image
Peter S. 
on Birdeye

16 hours ago

Very patient with me with my non knowledge of technology  

Business response:

Hi Peter - Your feedback is greatly appreciated. Thank you for the review. 

Doug B.'s profile image
Doug B. 
on Birdeye

18 hours ago

Michael our LO was excellent. His processing team was great to work with as well. We had CTC in one week! Great job! 

Business response:

Hi Doug - Your feedback is greatly appreciated. Thank you for the review. 

Anthony S.'s profile image
Anthony S. 
on Birdeye

a day ago

Melissa and Rashawna were excellent and the Mac team. They made everything easy for you. Penny Mac should be grateful that they have such great employees. Thank you again!!! 

Business response:

Thank you for the positive review, Anthony! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mark P.'s profile image
Mark P. 
on Birdeye

a day ago

Bailey and Anna have been an awesome team to work with. From the initial call to the day of closing communication was timely, detailed, and proactive. 

Business response:

Hi Mark - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Emma C.'s profile image
Emma C. 
on Birdeye

a day ago

PENNYMAC is the best 

Business response:

Hi Emma - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 51,416 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com