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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.551,429 reviews
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Michael C.'s profile image
Michael C. 
on Birdeye

2 hours ago

All the people I had the pleasure of speaking with were absolutely personable and professional. They were very helpful to me in the couple of issues I had. Their timeliness helped us to close on our VA Refi about 2 weeks early. 

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Keith P.'s profile image
Keith P. 
on Birdeye

6 hours ago

They did a great job keeping us updated on where our loan was at. Bethany & Anna are the kind of people I would like in my company. 

Business response:

Hi Keith - Your feedback is greatly appreciated. Thank you for the review. 

Helga A.'s profile image
Helga A. 
on Birdeye

10 hours ago

Everybody from initial loan app to closing was extra speedy and pleasant. Thank you to a wonderful team  

Business response:

Hi Helga - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Eliza E.'s profile image
Eliza E. 
on Birdeye

16 hours ago

Thanks Ana for being so helpful and patient with us!!  

Business response:

Hi Eliza - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Donny L.'s profile image
Donny L. 
on Birdeye

17 hours ago

Quick and easy process, thank you. 

Business response:

Hi Donny - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frederic S.'s profile image
Frederic S. 
on Birdeye

20 hours ago

We are very pleased with the process  

Business response:

Hi Frederic - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Savannah P.'s profile image
Savannah P. 
on Birdeye

21 hours ago

Everyone was super friendly and helpful. They made sure to explain every step in detail and if anything changed at all they contacted me asap.  

Business response:

Hi Savannah - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

John D.'s profile image
John D. 
on Birdeye

22 hours ago

Latoya’s has been amazing going above and beyond with her customer service experience  

Business response:

Hi John - Your feedback is greatly appreciated. Thank you for the review. 

Susan E.'s profile image
Susan E. 
on Birdeye

23 hours ago

It was a fast and painless experience. 

Business response:

Hi Susan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 51,429 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Friday at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com