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PetPeople by Hollywood Feed

4.8
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Cincinnati, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more

Location details

3663 Michigan Ave, Cincinnati, OH, 45208, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8427 reviews
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Beth B.'s profile image
Beth B. 
on Birdeye

a year ago

I always find what I’m looking for here. All of the staff members are very helpful too! 

Todd C.'s profile image
Todd C. 
on Birdeye

a year ago

Stuff was easy to find, employees are nice as usual. 

Business response:

Todd, thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Christin M.'s profile image
Christin M. 
on Birdeye

a year ago

Employees were great, service is always great, but didn't know of name change and was concerned about possible fraudulent charges on my credit card until later that night when I got an email about the name change. Keep up the great service, but consider informing your customers of name change in advance. 

Business response:

Christin, Thank you for your review. It is great to hear that the store has been taking great care of you. We do believe in great customer service at every level of the company, and it appears we may have dropped the ball. We did make the name announcement in a timely manner. I am not sure if the email or the card system glitched and did not engage at the proper time. Technology unfortunately is not a perfect system. We apologize for any confusion this caused and hope we see you again soon. 

Muriel W.'s profile image
Muriel W. 
on Birdeye

a year ago

Need more cat toys and supplies 

Business response:

Muriel, At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Among pet owners, 63.4% own a dog and 42.7% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, feel free to email us at bark@hollywoodfeed.com so that we can pass your suggestions along to the appropriate buying team! We a... read more

Christin M.'s profile image
Christin M. 
on Birdeye

a year ago

Employees were great, service is always great, but didn't know of name change and was concerned about possible fraudulent charges on my credit card until later that night when I got an email about the name change. Keep up the great service, but consider informing your customers of name change in advance. 

Business response:

Christin, Thank you for your review. It is great to hear that the store has been taking great care of you. We do believe in great customer service at every level of the company, and it appears we may have dropped the ball. We did make the name announcement in a timely manner. I am not sure if the email or the card system glitched and did not engage at the proper time. Technology unfortunately is not a perfect system. We apologize for any confusion this caused and hope we see you again soon. 

Todd C.'s profile image
Todd C. 
on Birdeye

a year ago

Stuff was easy to find, employees are nice as usual. 

Business response:

Todd, thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon! 

Muriel W.'s profile image
Muriel W. 
on Birdeye

a year ago

Need more cat toys and supplies 

Business response:

Muriel, At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Among pet owners, 63.4% own a dog and 42.7% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, feel free to email us at bark@hollywoodfeed.com so that we can pass your suggestions along to the appropriate buying team! We a... read more

Frequently asked questions about PetPeople by Hollywood Feed

How is PetPeople by Hollywood Feed rated?

PetPeople by Hollywood Feed has a 4.8 star rating with 427 reviews. 

When is PetPeople by Hollywood Feed open?

PetPeople by Hollywood Feed is closed now. It will open on Thursday at 9:00 a.m. 

Need help? Contact us.

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