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PetPeople by Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

10018 Benefield Rd, Ste 200, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9309 reviews
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Vernaliz K.'s profile image
Vernaliz K. 
on Birdeye

a year ago

Staff is always extremely helpful and welcoming. They treat your pet as if it’s their own. 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Vernaliz K.'s profile image
Vernaliz K. 
on Birdeye

a year ago

Staff is always extremely helpful and welcoming. They treat your pet as if it’s their own. 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Erika L.'s profile image
Erika L. 
on Birdeye

a year ago

Always friendly and helpful staff. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Erika L.'s profile image
Erika L. 
on Birdeye

a year ago

Always friendly and helpful staff. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Maddie H.'s profile image
Maddie H. 
on Birdeye

a year ago

Everyone was nice but the selection on cat littler is always really slim 

Business response:

Maddie, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the time. This has been a difficult time to keep certain pr... read more

GRETA W.'s profile image
GRETA W. 
on Birdeye

a year ago

Great products and service! 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Shalia B.'s profile image
Shalia B. 
on Birdeye

a year ago

Excellent customer service 

Business response:

Shalia, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Shalia B.'s profile image
Shalia B. 
on Birdeye

a year ago

Great Great customer service 

GRETA W.'s profile image
GRETA W. 
on Birdeye

a year ago

Great products and service! 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Frequently asked questions about PetPeople by Hollywood Feed

How is PetPeople by Hollywood Feed rated?

PetPeople by Hollywood Feed has a 4.9 star rating with 309 reviews. 

When is PetPeople by Hollywood Feed open?

PetPeople by Hollywood Feed is open now. It will close at 7:30 p.m.  

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