Platinum Home Mortgage | Mortgage Lender at 687 West Canfield Avenue - Coeur d'Alene ID - Reviews - Photos - Phone Number
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Platinum Home Mortgage

5.0
237 reviews
(Mortgage Lender)
 687 West Canfield Avenue, Coeur d'Alene, ID 83815US
5on Google, Dec 13, 2017
This is my second time Using Platinum Home Mortgage... I can honestly say there is no more honest, hard working company out there.... Not only did we close my second loan faster this time the whole experience was painless... Lucas Schell has to be the hardest working loan guy I know. He not only explains and make you feel like you are a part of the whole process his dedication and careful attention to each and every detail is beyond explanation. Frankly I don't know why anyone else would not use these guys to buy a home or refinance a loan. Lucas is beyond honest and frankly the no B.S. concept and his professionalism blows me away.

There is not enough words to describe how happy and content I am using or recommending him to a friend or family member. Its nice to know professionalism and customer service still survives today!
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5on Google, Dec 08, 2017
We had a great experience with Steven at Platinum Mortgage. Our home search took over 6 months, we were in and out of multiple contracts, and I was in constant contact with Steven regarding different scenarios and options to make our home purchase happen. He was always available, prompt in responses, and happy to help throughout our extensive process. We closed on our house yesterday and couldn't be happier. I highly recommend Steven Carlsen and Platinum Mortgage. more »
5on Google, Dec 06, 2017
Excellent service thank you!! I highly recommend this company. more »
5on Google, Dec 06, 2017
Matt at PHM did everything he could to get my family a mortgage. Now we are homeowners. 100% recommend. more »
5on Google, Dec 04, 2017
Such a great experience at Platinum Home Mortgage! Just bought our first home and Lucas Schell made it such a positive smooth experience. He is so knowledgeable about the process and makes sure to get back to you when you have any questions or concerns. more »
5on Google, Dec 03, 2017
This is our second loan opportunity with Platinum Home Mortgage. From the inception to completion the commitment was a professional and personal experience, that was 5 star in our opinion. more »
5on Google, Nov 30, 2017
Awesome company. Kristina was always available to answer any questions we had, even after our closing date. more »
5on Google, Nov 29, 2017
Steve and Don helped us to finance our first home. They were very responsive and great at answering all of our questions. more »
5on Google, Nov 20, 2017
Matt Richter came highly recommended and I can understand why. I felt well taken care of through the whole process from becoming pre-approved until closing. Although I was a small client and new to home ownership, I never felt that he didn't have time for me or that my questions were silly. more »
5on Google, Nov 17, 2017
Amazing to work with and thankful to have a trusted team on our side! We love our new home! more »
5on Google, Nov 17, 2017
I would recommend Lucas Schell and Platinum Home Mortageto to any Veteran. He met and surpassed all expectations more »
5on Google, Nov 16, 2017
My experience with this company was phenomenal. I spoke with Lucas Schell exactly two years prior to closing almost to the day. He directed me how to get my finances and credit in order with specific information and contacts to make building my credit quicker and easier. He then accepted calls periodically answering questions and ultimately made the dream come true for our family essentially by treating us as such. We are eternally grateful for this company and how painless and simple it was to accomplish our goals. I have and will continue to recommend this company for any person that requires exceptional customer service. more »
5on Google, Nov 10, 2017
Smooth easy lending process with excellent communication throughout. more »
5on Google, Nov 09, 2017
We had a great home buying experience with Lucas! Would recommend him to anyone looking to buy a home. more »
5on Google, Nov 08, 2017
My husband and I first worked with Lucas at Platinum Home Mortgage 3 yrs ago... we had a negative experience with another lending company and were on the verge of losing the purchase of our home. Lucas worked with us quickly and put everything together in a timely manner and we were able to close on our home on schedule! We worked again with him just recently, and received the same care and expertise. Highly recommend! more »
5on Google, Oct 30, 2017
Anna was wonderful. She made what is usually a stressful situation easy! She even came to closing to make sure all documents were correct! All-in-all a wonderful experience! more »
5on Google, Oct 25, 2017
AAA+ Service and easy loan process to buy my new house! more »
5on Google, Oct 23, 2017
Where do I even begin...
To say I highly recommend would be an understatement. Lucas Schell went above and beyond for me and my family. He enabled the dream of being a home owner into our realit
y. He listened to me and believed in me and the direction I wanted for our future. This incredible man never once said I couldn't or can't when a challenge rose up he figured out how to navigate through it always a step ahead and gave me the tools to accomplish everything needed when going through the process of buying a home. He is sincere, honest, funny, kind and absolutely hands down the most amazing mortgage consultant I have ever had the pleasure of working with. Everybody I know who has been through the process of buying a home told me what a stressful, awful process it was going to be but because of Lucas I never had to experience anything like that. I can gueniunly say that from the first conversation I had with him it has been such a positive and rewarding process. Honestly to anyone looking to purchase a home whether it be your first or twenty first time, do yourself a favor and call this gem, you will not regret it, not even a little! more »
5on Google, Oct 23, 2017
Matt Richter has been my loan officer for years and has helped with multiple purchases including primary residences, refinances and investment properties. Matt is always available, and works for what's always in my best interest as a borrower. I would highly recommend using Platinum for any home loan needs you may have!! more »
5on Google, Oct 19, 2017
Lucas was professional while personable when needed. He was proactive as he knows his job and the process well. Lucas gets you on track early so you can get the mortgage that meets your needs when you need it. I would recommend and do business again. more »
5on Google, Oct 19, 2017
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5on Google, Oct 19, 2017
I highly recommend Platinum Home Mortgage. My wife and I just recently bought a home in Coeur d' Alene and used Platinum. They were very friendly and professional. They responded to every question we had and always got back to us immediately. It was a great experience!!! more »
5on Google, Oct 19, 2017
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5on Google, Oct 18, 2017
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5on Google, Oct 17, 2017
Krista is an amazing mortgage consultant. This is our 4th loan with her and she never misses a beat. Thanks, Krista, till next time. more »
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687 West Canfield Avenue, Coeur d'Alene, ID 83815
Mortgage Lender
Today 8:30 am - 5:30 pm

Review summary

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5.0
237 reviews