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Platinum Home Mortgage (NMLS 13589)

4.9
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About this business

The friendly and knowledgeable staff in the Walnut Creek branch will work closely with their customers throughout the loan process to ensure a smooth transaction. They provide accurate and timely communications, quick on-time closings and look forward to the opportunity to earn your business. 

Location details

2700 Ygnacio Valley Road, Suite 130, Walnut Creek, CA, 94598, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.990 reviews
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Jimmy V.'s profile image
Jimmy V. 
on Birdeye

a year ago

Great experience with Mike, super helpful with every step on this process.. We got our new dream home because of Mike and all his experience. We highly appreciate his bussines and relation. As a Latino family super happy to work with Mike. Thank you.. we did it. 👌 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Mathew Kenneth H.'s profile image
Mathew Kenneth H. 
on Birdeye

a year ago

Michael and his team went above and beyond! Michael is great to work with, very professional, and he made himself extremely available for all my questions while guiding me through the loan process. 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Scott and Lindy P.'s profile image
Scott and Lindy P. 
on Birdeye

a year ago

Recently my wife and I purchased a home with Platinum Home Mortgage. I can honestly say that Michael Bothello made the entire process as easy as can be. Michael, Beth and the entire Platinum team are wonderful to work with! They are extremely professional, courteous, knowledgeable, prompt and very friendly. Any questions we had were answered right away and because of Michael and Beth we closed in a very short time. I would Highly recommend Michael and Platinum to anyone that is looking to buy a home or refinance their m... read more

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Myhanh N.'s profile image
Myhanh N. 
on Birdeye

2 years ago

They worked hard and got it done ! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Bruce L Curl J.'s profile image
Bruce L Curl J. 
on Birdeye

2 years ago

Our loan was a long process due to trying to refi our 2nd home out of state, but the communication lines between everyone at the branch remained "open". We felt like our business was important to them and they followed through to the closing. 

Business response:

Hi Bruce L Curl, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Michael V.'s profile image
Michael V. 
on Birdeye

2 years ago

Jon and his team were on point! Very good communication throughout the entire process. Highly recommended for any of your home mortgage needs. 

Business response:

Thank you, Michael! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Kiko C.'s profile image
Kiko C. 
on Birdeye

2 years ago

What a journey our home buying process was with our great friend Jon Daco! He was there from the very beginning and helped fan the flame of belief that my wife and I could make our dream come true, becoming homeowners in the Bay Area. Throughout the process, his words of encouragement and support helped keep us hopeful, open-minded, and positive. His knowledge, experience, and insight gave us confidence and peace of mind. And his determination, grit and perseverance demonstrated to us his unwavering spirit to reach our ... read more

Business response:

Hi Kiko, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Brenda M.'s profile image
Brenda M. 
on Birdeye

2 years ago

It was not an easy process but it did happen. Thank you PMH Team and wishing you more business success. 

Business response:

Thank you for this wonderful review, Brenda. We're glad to be of assistance with your future home financing needs. 

Jennifer and G.'s profile image
Jennifer and G. 
on Birdeye

2 years ago

This is our second time working with Michael Botelho and my experience has been excellent! At this point he feels like family. Works efficiently and delivers. Anytime I think or buying or refinancing he is our go to mortgage consultant. I definitely recommend him! 

Business response:

Thank you, Jennifer And! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 4.9 star rating with 90 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open on Friday at 9:00 a.m. 

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