Derek and Brad were an absolute dream to work with. Both were very attentive and willing to help me with my specific needs on purchasing a new home while the market was in limbo. They made me feel as if I was the only homebuyer they were working with and went out of their way to ensure I had all of the information I needed when I needed it.
I would recommend their team to anyone looking to purchase a home, refinance or even buy property!
Business response:
Hi Hunter, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
They always got back to me right away whenever I had a question. The process was clearly laid out and we were aware of the progress we were making.
Business response:
Thank you, Nicole! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday!
Very speedy process and everyone we spoke to was very polite and professional. They made this process for us very smooth.
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Derek and his team were awesome! They explained the process, coached us on how to get the best rate, expedited the process and went to the ends of the mortgage universe to make sure we we closed on time and with the best deal possible!
Highly recommend getting your mortgage here!
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Being first time home buyers, we were skeptical and unsure of the process but Derek and team has seamlessly helped us navigate the waters, guided and supported us when in need.
I strongly believe team will support us as passionately down the mortgage journey.
I highly recommend the company for any one new.
Business response:
Hi Saicharan, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
The team was efficient and effective! We loved our experience!
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Always a professional and easy experience working with Platinum. I’ve used them now twice for the lending process and would highly recommend!
Business response:
Thank you, Andrew! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday!
The entire team were great to work with. Everyone involved new exactly where we were in the process all the way through and were able to answer any questions I had. I never got the run around or a response that indicated a lack of communication between all parties on the team. Everyone comported themselves in a professional manner and it was greatly appreciated.
Thank You All.
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Very helpful in this process. Questions were answered in a timely fashion.
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Google reviews (40)