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Platinum Home Mortgage (NMLS 13589)

5.0

Location details

9620 Center Ave, Suite 180, Rancho Cucamonga, CA, 91730, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0517 reviews
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10 reviews have no rating
Martina M.'s profile image
Martina M. 
on Birdeye

7 months ago

You guys were great thank you so much for taking the time to work with us for helping us with everything you guys rock thank you 🙏 

Business response:

Martina, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Vanessa R.'s profile image
Vanessa R. 
on Birdeye

10 months ago

Randy went above and beyond to help my family and I. He was informative throughout the whole process! I highly recommend hiring Randy to help you start the process of buying your dream home! Thank you Randy! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Caroline B.'s profile image
Caroline B. 
on Birdeye

11 months ago

Charlene did an excellent job. She is very professional. I am a first time homebuyer and she answered all my questions. Charlene always responded quickly to all my emails, messages and calls. 

Business response:

Caroline, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Jesus Gutierrez M.'s profile image
Jesus Gutierrez M. 
on Birdeye

11 months ago

you did just fast and easy I’m very happy you awesome 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Enrique R.'s profile image
Enrique R. 
on Birdeye

11 months ago

Platinum, and our agent, Randy Perre, were a pleasure to do business with. When you’ve got the tools, they’ll work the magic! Randy went above and beyond, and as first time homebuyers, we appreciated the ease of it all. 

Business response:

Thank you, Enrique! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday! 

Evelyne S.'s profile image
Evelyne S. 
on Birdeye

a year ago

I am very thankful for Jim Perry’s professional, responsive and honest assistance with the whole mortgage process from beginning to end. He made himself available to me via any method of my choice - email, business phone or cell phone, which I appreciated and took advantage of. Jim has always provided me with great service and attention, and consistently exceeded/exceeds my expectations both times 2009 and 2023. He is thorough, timely, personable and most importantly knowledgeable. He was able to boil down all the rates and ... read more

Business response:

Evelyne, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Jessica R.'s profile image
Jessica R. 
on Birdeye

a year ago

Randy is the absolute best! I was very hesitant to even start my unique process of getting my home but he assured me it was possible and it was thanks to him!!! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Cody U.'s profile image
Cody U. 
on Birdeye

a year ago

Easy approval process (even when considering my spouse is self-employed) and a quick close. Randy was thorough, responsive (taking my calls on weekend evenings to answer questions), and overall great to work with. I would use Platinum Mortgage again. 

Business response:

Hi Cody, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Jennifer D.'s profile image
Jennifer D. 
on Birdeye

a year ago

Hello I wanted to leave a review in regards to the service I received with this company, not just company but I think you would call it loan officer her Name is Charlene Sandoval, when I first spoke to her more than a year ago I never thought I would be where I’m at today! In my dream home…….. The first time I spoke to her on the phone….I already knew I would never be able to get a house one day, be living the dream of winning the lotto, I did the lottery winnings was Charlene and having the dream of owning my own house as ... read more

Business response:

Hi Jennifer, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 517 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 9:00 a.m.