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Platinum Home Mortgage (NMLS 13589) - Rancho Cucamonga, CA

5.0

Location details

9620 Center Ave, Suite 180, Rancho Cucamonga, CA, 91730, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0517 reviews
Christine L. C.'s profile image
Christine L. C. 
on Birdeye

3 years ago

Randy Perre has been exceptional with our entire home loan process. We will not only refer him to family & friends but continue to use his services in the future ! 

Business response:

Thank you, Christine L.! We are happy that your experience was a great one! 

Denise B.'s profile image
Denise B. 
on Birdeye

3 years ago

Once the loan was in the hands of Charlene Sandoval at Platinum Mortgage it closed quickly. She was very professional and communicative through the entire process. I would recommend this company to anyone who is looking for a home mortgage or refinance. 

Business response:

We appreciate your glowing review! 

Dahlia C L.'s profile image
Dahlia C L. 
on Birdeye

3 years ago

Words can not express how grateful I am to have had such an amazing woman at my side through this all. You showed me compassion while maintaining your professionalism, and that is something many do not possess. I will speak of you to anyone that will listen for years to come. I truly believe that your company won the lottery when they hired you. I hope they realize what an extraordinary individual you are. Thank you so much for everything you did to get me into my new home, without you none of this would’ve been possible... read more

Business response:

Thank you very much for your review, Dahlia C! 

Monica Nicole Precia S.'s profile image
Monica Nicole Precia S. 
on Birdeye

3 years ago

Great and friendly service! Charlene was always available to answer all my questions. Thank you for your help on refinancing! I will definitely recommend you to friends & family! 

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us. 

Jason Michael D.'s profile image
Jason Michael D. 
on Birdeye

3 years ago

Randy and all the team at Platinum Home Mortgage were absolutely a JOY to work with! They were on top of everything and worked so fast. The team also helped us easily navigate through some challenges from our financial past. If you’re reading this, you should stop wasting time and just use Randy Perre and Platinum Home Mortgage today. 

Business response:

Thank you, Jason Michael! We are happy that your experience was a great one! 

Michele J.'s profile image
Michele J. 
on Birdeye

3 years ago

Randy and his team were Grade A in their professionalism, punctuality, effort, and customer service. Randy laid out the steps precisely as to what was required, and was honest and forthcoming about the timeframes, etc. Due to his work on the front end, once my loan had gone through underwriting (without a glitch!) everything else breezed by. Randy always stayed in contact, even when there were no updates, just to let me know there were no updates! All calls and texts were promptly answered, which is HUGE to me. I can't... read more

Business response:

We appreciate your glowing review! 

Benny F.'s profile image
Benny F. 
on Birdeye

3 years ago

It was simple & hassle free, great experience. Thank you!!!😊 

Business response:

Thank you very much for your review, Benny! 

Crystal's profile image
Crystal 
on Birdeye

3 years ago

Charlene is amazing to work with! She did whatever should could to ensure we received great service and the best rate. We closed without any issues or delays. Her supporting staff was also very professional and courteous. Great team to work with. 

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us. 

Vanessa A.'s profile image
Vanessa A. 
on Birdeye

3 years ago

Great Customer Service, very professional and knowledgeable out our transaction. Took time to understand our needs. 

Business response:

Thank you very much for your review, Vanessa! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 517 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open on Monday at 9:00 a.m. 

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