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Platinum Home Mortgage (NMLS 13589)

4.9

Location details

2938 B Hilltop Road, Richmond, CA, 94806, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9247 reviews
Gladys Esther S.'s profile image
Gladys Esther S. 
on Birdeye

a year ago

Los trabajadores amables y ayudan mucho te explican paso a paso el proceso 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Christopher C.'s profile image
Christopher C. 
on Birdeye

a year ago

Amazing experience, thank you guys 

Business response:

Hi Christopher, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Gilberto Jacob R.'s profile image
Gilberto Jacob R. 
on Birdeye

a year ago

We had such a great experience working with Adriana, her knowledge and professionalism made our first time home buying experience smooth and worry free. We look forward to working with her again if we have the chance. 

Business response:

Hi Gilberto, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Gregory Carl Ervin J.'s profile image
Gregory Carl Ervin J. 
on Birdeye

a year ago

Platinum home Mortgage is awesome. Their staff is goal oriented all the way. There was never a moment where I didn’t feel like they were giving me the best service possible. I’d recommend them to anyone. They assisted me in my first time buying a home and if I had to I would do it all over again with them. 

Business response:

Hi Gregory, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Omar I.'s profile image
Omar I. 
on Birdeye

a year ago

I am thankful to have gotten to work with Platinum Home Mortgage. Adriana Hernandez was incredibly helpful throughout this whole process. She was responsive, professional, and always kept me informed throughout the whole process. Thanks to Adriana, and the Platinum Home Mortgage team, I was able to achieve something that I thought was initially inconceivable: buying my first house at 23! 

Business response:

Omar, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Maria Gurrola H.'s profile image
Maria Gurrola H. 
on Birdeye

a year ago

Fortunately, we had an excellent experience, a great job by the entire team, Team Ovalle. Thank you Sandy, Rocha, Pablo, for never leaving us alone, for answering calls, emails after 10 at night, at any time we feel safe and protected until we reach the goal, our first home. We appreciate all your support with the loan. P.S. I see you every Thursday on Financial Focus. Greetings Ricardo Ramos & Sandy Ovalle. 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Minh N.'s profile image
Minh N. 
on Birdeye

2 years ago

We are first time home buyer and Grace and her team are very knowledgeable and expeditious through the loan process. We were able to close with in 17 days vs the industry average of 20 days. Adriana Hernandez from Grace team was very helpful and on top of everything and would reach out if information was upload incorrectly by us. It was such a smooth process. Thank you again ! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Luis M.'s profile image
Luis M. 
on Birdeye

2 years ago

This is my second home purchase with PHMC and Grace Davis. It was my first experience with them back in 2018 that made me a repeat customer. Again process was smooth and the team was in constant communication with updates. We closed right on schedule and had nothing but a great experience! Thank you very much to Grace and her team at PHMC!! 

Business response:

Thank you, Luis! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday! 

Roderick Maurice C.'s profile image
Roderick Maurice C. 
on Birdeye

2 years ago

Rosha and Sandy was perfect in the whole process as well as the whole team very polite knowledgeable and informative about everything. If I ever buy another house I’m definitely contacting them again 

Business response:

Thank you, Roderick Maurice! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 4.9 star rating with 247 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is open now. It will close at 6:00 p.m.  

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