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Platinum Home Mortgage (NMLS 13589)

5.0

Location details

2204 N Ironwood Place, Suite B, Coeur d'Alene, ID, 83814, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
5.01,029 reviews
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95 reviews have no rating
Lily's profile image
Lily 
on Birdeye

a year ago

Matt Richter was able to pre approve my husband and I under unique circumstances when other lenders weren’t. He answered all questions in a timely manner (and we had so many questions). We were also able to close sooner than expected! 

Business response:

Hi Lily, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Thor A B.'s profile image
Thor A B. 
on Birdeye

a year ago

Matt was able to pivot and move in an instant when things changes with our seller. His expertise was invaluable in the closing of our home! Would highly recommend him and his team to all our friends and family! Thanks for a great experience Matt! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Bryan's profile image
Bryan 
on Birdeye

a year ago

Lucas was great! He answered all mt questions and was very informative. Highly recommend! 

Business response:

Thank you, Bryan! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday! 

Michelle G.'s profile image
Michelle G. 
on Birdeye

a year ago

my experience with Platinum was awesome! I felt informed every step of the way during the mortgage process and will definitely recommend Platinum and use them again in the future. 

Business response:

Hi Michelle, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Fuji & Judy F.'s profile image
Fuji & Judy F. 
on Birdeye

a year ago

Excellent communication. Immediate response whenever I had a question or got confused. Very personable. Jennifer is on top of her game. 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Jeremiah G.'s profile image
Jeremiah G. 
on Birdeye

a year ago

Jennifer was great and very helpful. Being a first time buyer can feel so overwhelming and Jennifer was great and explained any and all of my questions! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Elaine M.'s profile image
Elaine M. 
on Birdeye

a year ago

Matt Richter was such a professional in helping us to refinance our home at a lower rate so we can now update our kitchen. Having financed this property with your company before it was an easy choice to have your company orchestrate the refinancing again. What a great representative of your company Matt is. He is an excellent communicator, explains the procedure clearly, and follows through on promises. Thank you! 

Business response:

Elaine, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Nevin B.'s profile image
Nevin B. 
on Birdeye

2 years ago

Matt made the process easy for me. He provided clear instructions and responded quickly to any questions. 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Kyle W.'s profile image
Kyle W. 
on Birdeye

2 years ago

Overall an excellent experience! This is the second time we’ve worked with Platinum and the are very quick, knowledgeable, and professional with your best interests in mind. As a first time home buyer they made us feel at ease and answered all of our questions. I highly recommend Matt Richter and his team to anyone looking to buy or refinance a home!! 

Business response:

Hi Kyle, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 1,029 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is open now. It will close at 5:30 p.m.